When Mr.Kim came to our house he looked around and immediately and professionally told us what we needed to do,and what would happen. Service Master talked to our insurance co. and they found us a nice little house in Fairview on the mountain it was a very nice vacation rental.
They had a lot to do new cabinets in kitchen, kitchen floor, dinning room floor, laundry room floor, guest room floor. They are beautiful now we are so pleased with the work. The men and women that came to help us they were so kind and the workers always helped to calm us and let us know we were in good hands with service master, they told us it all would be made right.
At this time my husband needed knee surgery and we had so much stress and all the workers helped to let us know everything would work out just right. We have been telling out friends about how great service master company is. They are our pick to help us from now on in emergency situations.
Very dependable- had excellent people working to install floors etc- Monica came promptly and got repairs started efficiently. Nationwide was wise to employ Servicemaster for this. We have had them on several other occasions.
I called several restoration services after developing a mold problem, and was greatly relieved to finally find ServiceMaster of Buncombe County. They were fantastic. Not only did they answer their phone, but they also were knowledgeable, professional and sent someone out promptly to take a look at our situation without charging me.
The person who came to our house didn't try to hard sell me anything, was very practical and generous with his advice, and was clearly very knowledgeable. He was able to tell me what to worry about - and, even better, what not to worry about.
It is often hard to find such competent (and ethical) professionals, and I am very grateful for their services. I would recommend them to anyone who needs a quality, honest assessment of their home.
Timely, prompt service and able to schedule supporting services in an organized manner so as to provide services and material requirements when needed. The management of this organization was attentive and provided timely supervision so that the whole project was completed as per schedule.
Management provided well detailed and accurate information to my insurance company so that we and the insurer were in agreement on costs and this allowed for timely reimbursement of funds spent without any delays or disagreement.
ServiceMaster of Buncombe County made the required repairs to our home due to a seriously damaged sewage system much easier on us than we expected.
The employees do everything they can to make you comfortable with your situation. They are kind and understanding and take time to listen and give you good advice and are considerate of your needs and wants. I have thus far enjoyed working with Chad and I would recommend this company to anyone.
Kim Bowman and his team were prompt, friendly and professional. We were very happy that they were able to accommate our timeline, and look forward to calling Kim again very soon to clean another section of our home.
doing a difficult time, Chad, Garnett, Dave, and team made me feel at ease....They did a good job of getting out the water, and setting fans up quickly....They also came back 3 times to check on the site.....
A water leak flooded two upstairs rooms and wood flooring in a hallway before soaking through and destroying a downstairs ceiling a wall and carpet in two more rooms. I called Service Master and talked to Chad. His team was on site within 30 minutes of being called. They did an assessment of damage and measured moisture in floors and walls. In less then 1 hour of the initial call fans, dehumidifiers and two suction apparatuses to pull moisture from the wood floors had been installed. Thanks to the quick response from Service Master damage was held to a minimum. A ceiling and some carpets had to be replaced but the wood floors were saved. Chad worked directly with our insurance company and even acted as the contractor for the restoration work making everything simple and easy for us. A big thanks to Chad and Service Master.