When I called Service Master,in less than 30 minutes,Brian from Service Master came to my house.I was really impressed with the way he explained the process to me.He was very friendly,respectful,and he acted in a very professional way.After the initial flooding of
my basement,he followed up regularly,to make sure that the basement was completely dry.
Also,when I called him to re attach the carpet,he came back promptly,and he was able to fit me in his schedule.I rate Brian performance as excellent and I consider him a great
asset for Service Master
They were very prompt to come help, easy to work with even in a stressful situation. Its never fun to have to call for any of this companies services, but they made good out of a bad situation. Id almost say, we had fun....but that would be a slight stretch.
From the immediate response to my call, the entire team on site, and then the continual updates and checks on progress and monitoring to insure 100% completion and satisfaction, I couldn't be happier. I have, and will continue to, tell everyone about the amazing service you provide!
The ServiceMaster of Columbia team arrived at my home very fast! They were ask very professional, caring and quick to do whatever was needed to clean up the water damage in my home. I am still amazed at how everything went and will definitely recommend ServiceMaster of Columbia and The Master of Disaster to anyone that has need of their services! Thank you to everyone who came to my rescue! Pattie Snapp
Service was immediate and done with attention to delail but with kindness. All personnel I dealt with were wonderfully friendly and professional. Special thanks to Reggie for all his work with the water heater.
Tommy came out the day I called and spent a lot of time helping me find the source of a water problem. He explained everything thoroughly and explained what needed to be done to dry out my carpet. Then he said he wouldn't charge me anything for just finding the source. I couldn't believe it! He came out the next week to tack the carpet down. I was so impressed by his friendly, honest service.
I can't say how pleased I am with the service I was provided from the guys at Service Master. I am a new home owner and this is my first (hopefully last) experience dealing with a flood/crisis. They were very helpful and quick to get the mess cleaned up. I am with State Farm and unfortunately haven't been very pleased with their help. They don't return phone calls, they make me talk to 5 different people. Knowing I am new homeowner they should have been there every step of the way to help me out and instead I feel lost and don't know what's next, etc. Adam was extremely helpful to us and went above and beyond to answer any questions we had and offer advice. Not to mention he's extremely handsome!!!!