Very quick, always responsive. They worked with my insurance to make sure I was covered for all the work they did. I called them when I found water damage from a water heater, and they were at my house within an hour to start the drying/cleanup process. Adam (the owner) works with his crews as well, and he definitely knows his stuff. Glad I called service master to take care of my water issue.
My parents are in their late 80 and early 90s and their basement flooded and they came within an hour of my call to their insurance agent to take care of them. They were careful with all of their things but quick and helpful with all their questions. They assured them thay they would get everything back to the way it was.
Professional and clear communications. Also very supportive and empathetic about the life circumstances that lead to the need for ServiceMaster services.
I returned home on a Friday afternoon to discover a hose spewing water in my upstairs water closet. After shutting off the water, I frantically called ServiceMaster and two people were at my house within thirty minutes. The team acted fast and was able to completely neutralize the water damage and isolate the affected areas of my home. They were able to show me with their technology which areas of my home were impacted and demonstrated abnormal moisture. Over the next three days, ServiceMaster sent multiple people to my home and completely remediated all damage. Everyone who came to my home was fantastic. They were all professional, friendly, and knowledgeable. I highly recommend ServiceMaster if you have any water issue. They will act fast and fix the problem. Thanks, guys! Great work!
Adam and team worked hard to get to the root of our water problem. They were very helpful in letting us know when the team would be there and stayed until it was done.
Returning from vacation, we walked into a flooding disaster. I immediately called “The Master Of Disaster”. Adam Kinser and a full crew arrived less than 2 hours later and took complete control of the situation. They worked late into that Friday night, and returned on Saturday and Sunday to assure the job was done perfectly. They knew exactly how to work with our insurance company and kept in constant touch with updates on their progress. Adam is an outstanding professional, and his entire crew is top notch. They are efficient, friendly, and most of all calm and reassuring in an extremely stressful time. We will always be grateful to them, and will never hesitate to recommend them!
Everything about this company was great! Pat and the entire team went above and beyond to help get our basement dried out after a pipe broke. Honest people can’t say enough great things about them!
Service Master was referred by my insurance company. Rental home had water damage. They were prompt; within an hour. The job was completed in a timely manner and Pat went above and beyond with keeping me up with the process. He was even kind enough to send me measurements so I didn’t have to make another trip.