Prompt arrival at home after USAA contacted you. Damon was a pleasure to deal with concerning my water problem. Follow-up with equipment needed was a small problem. Didn't have the correct size de-humidifier for the bath room, but brought one the following day.
ServiceMaster did a good job and great attention but the past 2 1/2 weeks no one came or called even though both ServiceMaster agent and I called and requested a call back to find when the carpenters were coming to begin the restoration on the kitchen. As I was talking with the new agent, the other tech called and was ready to begin. Don't know where the ball was dropped but I'm sure there is a good reason. Would still ServiceMasters. I feel that is all it was.