The work your men did was fast, careful, and accurate. My primary contact, DJ, was calm, reassuring, thoughtful, intelligent, and articulate. Even when I had to call him fairly late at night because my circuit breaker kept flipping, he got back to me right away, was cheerfully supportive, and clear and patient in explaining how to address the problem. I feel very fortunate in having had such extraordinary support during a difficult experience. Your company gets top grades from me and I'd give DJ five stars -- and then some.
Their immediate response to our insurance claim was quite surprising and very much appreciated. Had some issues with there contracted help which all got resolved fine, but the service master folks themselves were amazingly good
The prompt and professional service was a breathe of fresh air. The Technicians arrived after hours and helped save my home from further damage. I feel their service was definitely world class. I will Highly recommend them to anyone who needs restoration help!
Dale came personally and looked at our problem with the fuel spill and took time to study how best to solve the smell. He called to tell what he thought was causing smell and what he proposed doing. He contacted Farmers Insurance with his proposal and took care of the details. The men that came to do the work were very thorough and left the area cleaner that they found it. Dale followed up with us to see if we continued to have the fuel oil odor and if we were pleased with the results. Yes we are. ServiceMaster did an excellent job for us.
Quality work, friendly staff, very responsive to our questions and dealt quickly with each situation that came up during the process of our restoration project. I would not hesitate to reccomend Service Master Clean, Dale Motley and his awesome staff. Great job!