Everyone was friendly and knew what there job was, very knowledgible. They came on time, called in a timely manner, was always courteous. Took time to explain the problem and how to fix it. Thanks so much !
SeviceMasters has highly qualified personnel that stay on the job until the customer is satisfied. I have used ServiceMasters two different occasions and each time they have proven to give excellent service.
Their employees are friendly, appear highly qualified, and always displays the mindset that the "customer is always right". During each phase of restoration, ServiceMasters keeps the customer informed and seeks customer imput as to satisfaction.
I highly recommend ServiceMasters when restoration services are needed.
The ladies were very respectful, professional and efficiently. They respected my privacy while performing their work. Their were no loud noise. My 83 year old mother with dementia was upstairs in her bedroom and they did not disturb her during the week.
I liked the fact that our mold remediation services were handled in a professional way with concern over our problem. Explanations were given about the various steps, and we had opportunities to ask questions and get answers. Suggestions were given, and the employees were all extremely courteous and pleasant.
Your technicians were very thorough and found other areas that needed drying out that not only I missed but the insurance adjustor missed as well. They were pleasant and kind. I would definitely call and refer others to your service.