Service Master was at my condo within 4 hours of my learning of the loss. Quick response and overall professional reaction. Worked well with insurance and restorative services. I thought the SM staff genuinely cared about what was going on.
The service reps that came to my house were great. Very friendly, professional and did quality work. I was amazed by the quick response time. I would recommend ServiceMaster to anyone. Especially the guys who serviced my home.
Workers came same day State Farm was notified of our flooded kitchen floor. Workers ripped out damaged area, set up a dehumidifier and fan to dry out the sub-floor. Workers came daily over the weekend to check drying progress. Workers were friendly and seemed to know what had to be done. We were very pleased with their work.
I appreciated the professionalism and promptness Brain, my main contact, gave me throughout the process. He returned calls quickly and went the extra mile for me to ensure my condo would be repaired correctly! Thanks and I will recommend ServiceMaster in the future!!!
We have used Service Master for 20 years, in 4 states, on weekends, even on Christmas, and they have always been great. SM of Kent county, MI, recently came out to handle our flooded basement. They worked on the weekend, managed our reconstruction, and we are just finishing up this week. Always courteous and professional, they do fantastic work in a timely fashion. I highly recommend Service Master any time, any place, any where.