Your Service Reps, were always on time even with the recent shut down that we all experience due to the snow. They were genuinely caring and concern with the problems that we were experiencing due to a water pipe bursting in our kitchen. They addressed the damages. They removed all damaged materials which included the flooring, base molding and carpeting. They were very careful with the removal of the cabinets and the Granet slabs; they also packed the contents of the items that were in our kitchen cabinets with care; the fragile items were wrap in bubble wrap and the boxes were labeled. We experience professional customer service by the three Service Reps. They answered our many questions and were very courteous. Thank you Service Master of Medford
Sincerely,
Paul & Dee Dee
We’re very happy with everything we’ve dealt with. Karl has been amazing as well as everyone we’ve encountered in the process. The communication has been great. He’s been great about contacting and following up with the insurance company.
From the moment Servicemaster was on the job - they showed up every day until the work was completed. I received texts or calls letting me know arrival times. The daily crews were friendly and responsive and answered any questions I had. The office phone was answered each time I called if I needed more information. The manager was quick to return calls. An excellent company!
Very knowledgeable, and professional. They kept me updated an explained everything to my satisfaction of their work. They got everything done and left everything in perfect condition.