Troy is just incredible. Given how stressful the situation is, he was very personable, knowledge, and precise. He was on the ball with all the contractors that came in and the ladies in his office are also very friendly, organized and quick to answer questions and call to arrange everything. Even the workers, like Michael who helped with the tear down, was so friendly and happy to answer any questions I had even if they were silly or naive, all with a smile and excellent customer service. If I had another incident (which hopefully not, as much as I loved working with them) I would call ServiceMaster in a heartbeat.
Troy was very professional and helpful and knew what needed to be done. He gave us advice in different areas that was very helpful in making good decisions for our home. The work done was exceptional. It was done in a timely manner and we couldn't be more pleased. Would highly recommend them. Troy has a great team working for him.
Service master did a fantastic job on my place. They came quickly to remove all my wet material in the basement. Great customer service and were very accommodating. Thank you.
I found your staff both professional and compassionate, they understood how stressful it was to have a leak in my kitchen and they were reassuring and helped me feel confident that it could be resolved.
The project manager who came to work with us was very helpful and available for questions, and he explained everything thoroughly. The workers came quickly to deal with our emergency, spent the time that was required to dry our cottage out completely after major water leakage, and also answered all my questions.
They responded quickly to our water issue. Pumped out the water and dried the affected space immediately. All repairs were done in a timely manner. Troy and Tara and their team were very professional.