We had water damage and they were able to come out the next day and start the drying out process. ServiceMaster team members followed up regularly by calling me with the status of the job. I felt they really cared about me as a customer.
EVERYTHING? I have never had to deal with a flooded basement like this before. I had no idea where to begin and when ServiceMaster came and got started I felt RESCUED! Roger and Tony were kind and calming. There "quiet" way of taking charge was reassuring to me. They answered all my questions simply and thoroughly. When a stranger comes in to your home during a crisis situation and they have the personality that is reassuring and calm it makes all the difference in the world!
THANK YOU, ServiceMaster, for being there for me!
Servicemaster was great. Everyone was helpful, kind, and patient. I had Kelly in charge of my case and she was always easy to get in touch with and had answers to all of my questions. Scott and Blake worked through the night and then Scott came back and worked the next day! I can not say enough great things about servicemaster. If I could rate these three people higher I would!
I have always had good experiences dealing with everyone at this ServiceMaster, both as an adjuster and a customer. Most recently, their cleaning crew did a thorough and detailed cleaning of the home my wife and I recently purchased. They are always professional, helpful and responsive.
Came out almost immediately upon my calling. My service person was soooooo professional and trustworthy. Found a few coins on the floor and pointed them out to me. Could have easily taken them and I would never have known. Kept me updated on everything that needed to be done that wasn't in the original estimate.
From start to finish, our experience with Service Master was simply amazing! The team that helped us out -- Mike and Kaitlyn -- were absolutely wonderful. They explained the process clearly and accurately, and then proceeded to take care of everything. They treated both us and our home with professionalism and respect. We'd always heard that Service Master was the best in the business -- now we know that for ourselves first-hand. Thanks for everything!
Paul & Kelly Eddy
Chris was the lead representative/worker for Service Master in the demolition of the water damaged areas of our house. He was extremely careful about his work, always had time to explain things to us, kept us informed, and we ended up trusting and valuing his input completely. We felt like we were in good hands, despite the circumstances. He is an exceptional employee.