We have felt cared for by ServiceMaster-Minneapolis since the early days after our house burned down. Staff have been very, very helpful at every step of the way: salvaging items from our home--much more than we thought possible--, storing our items carefully, and being kind and helpful when we were able to go through the crates with our goods. I have 100% of gratitude for how excellent the staff have been. They have made a difficult time doable.
The team was very professional and experienced at what they do. They competed the work in a timely way and kept the worksite in good condition. Communication was good as work progressed. Evan communicated with our insurance claims representative on the extent of the work to be done. The plumber who consulted was very experienced and identified the problem right away..
Sophakanya Nhul and Norman Prusinski Prior Lake, MN
From the start Scott and Hilario were great to work with doing a stellar job and explaining what they did. Great customer service and great work they did,
Cannot say enough about the superior service we have received from ServiceMaster. They have been on top of our situation every day from day one. All the workers have been timely, professional and courteous and have done an outstanding job. We didnโt expect such a thorough job. Special thanks to Jimmy for keeping us informed daily.
Trevor & his crew were so helpful during a horrible time. They were fast, respectful & cleaned up after themselves every shift. They explained what they were doing and kept me informed every step of the way.