Sharon & Fields, William Anderson-Fields Forney, TX
Customer service was great. Daniel was amazing and patient. Kept me informed about the process the entire time. Trust me I can be a handful at times. 😊
Thanks Daniel
Your tech was very informative about the project and what would happen next. Gave a timeline as the days went by. Checked in each morning to see if there was progress on drying out the walls. Took pictures and measurements for the insurance company. For some reason my adjustor has not received the report. That may be an internal communication problem with the insurance company, I am not sure?
Daniel was extremely thorough in inspecting my home after the fire! Immediately, I noticed his caring service in assisting me with my immediate needs!
He explained how the process would be to the ray to reduce the smoke smell and the repairs to restore!
Great customer service! The ladies who arrived to start mitigating the smoke were really professional and kind! I truly appreciate this business!
Daniel Lopez was terrific! His communications with us was excellent. He kept us informed each step along the way. Most of the vendors that worked on site were super good. The ladies that did our packing were great, as was the carpet installers! And David the Junk Man was wonderful. We have used him since he was here initially from Service Master.
I really liked the fact that the same technician came back day after day, as opposed to different people working in my house every day. He was polite, professional and neat and cleaned up as much as was possible every day.
Members of the team are all courteous and professional. They come in and do the work, answer your questions, and leave promptly (assuring they interrupt as little of your day as possible.)