Thank you for trusting ServiceMaster of Prescott! We appreciate you!!
November 12, 2022
Arthur Walker Paulden, AZ
The person they sent out was super knowledgeable and professional. Answered all of my hundreds of questions without getting frustrated with me. I appreciated the way the rew brought our dogs treats and played ball with our phsycho ball enthusiasts.
Prompt arrival/service the morning of our "flood"
Very courteous, helpful staff - did everything we asked them to do
Karen in the office was friendly and helpful on the telephone
Good follow-up and follow-through
We did have an unfortunate thing happen - the hose for the washing machine was not reinserted correctly and we had a washer full of water in the laundry room/closet; so two floors not significantly effected by the flood had to be pulled up as well. Service crew was back in a timely fashion but this was an avoidable issue.
Your service was great - friendly and very competent. You were there within about 3 hours after my late afternoon call and extracted the standing water that evening. You came back the next day with the heater/dryers and checked on them each of the 3 days they were needed. I appreciate your good work.
Service Master came out in less than 24 hrs of finding mold in my home. From start to finish; they were courteous, kind, professional, clean, knowledgeable, friendly. From Eppie, Beth, to Sherri the office staff. Along with the techs Cannon, Roy, Jeremy and many other names that were here. I highly recommend Service Master for water, carpets, mold and any other home damage, if they don't know they will recommend. Pricing is very fair as well. Thank you Service Master!
I had a water leak in one of the bedrooms. Unfortunately, I love out of state so I had to depend on Service Master to take care of the clean-up without me looking over their shoulder. They came in and took care of the damage the water caused and the renter who lives at the home advised me that they had completed the work and he was able to move back in his room. Good Job!