Mr. Robert Hamilton and his co-workers were very professional. They explained to me
their restoration process as to what they would be doing and why. They were very approachable
and easy to talk to. They answered any questions my husband and I had concerning what
they were doing to our home. They explained that our insurance company would be paying
for the services they provided and that in itself put us at ease. They still have to come back
to repair a door to one of our crawl spaces that was broken when Angelo and another
co-worker came out to do some work one day. On 10/20/17 another co-worker came out
to do the repair work on the door but he said he did not have the right equipment to do it and
would be back on Monday, 10/23/17 to complete the repair work on the door. I trust that he
will keep his word because there has not been a problem with Robbi or the other workers
doing what they said they would do.
Thanks guys,
The Skippers
Employees that were onsite were very polite and professional. Respectful of my property and when I asked them to correct some areas that they missed they didn't hesitate.
The thoroughness and level of restoration that Robert and his team performed to bring my home back to liveable! The professional behavior of your staff and outstanding service was impeccable!
Effective, efficient and ServiceMaster of Richmond's crew really cared about helping me as a customer. The employees of ServiceMaster were extremely thorough with their work with our situation.
You came quickly and took care of a bad situation. Everyone arrived at each visit when they said they would and I was always informed about what was happening.
The entire team was very professional, courteous, & respectful. They definitely helped ease my pain during my watery situation. Thanks Robert, Emmanuel, Chris & Adam.