The service that we received was amazing. From the moment that Servicemaster of Rochester arrived at my business, a huge part of my stress went away. This is because they knew exactly what they were doing. Keith and his amazing crew were so willing to work around us so that we could keep our business open. The communication was great. They were so kind and considerate from the moment they arrived until the last piece of equipment was picked up.
The team at Rochester Service Master are excellent commuicators and were very respectful of my property and keeping me informed of everything in the process! When disaster strikes, it's nice to have calm, clear communication from those working to clean up the disaster!
The three guys who came were very friendly, efficient, and professional. Knowledgeable and answered all my questions. I was pressed with their service .
A pipe(s) broke under my home and the Rochester city sewer backed up into the lower level of my home. My home owner’s insurance called ServiceMaster to mitigate the damage. The staff were kind, and very conscientious of my home and my time. They treated me with ease and not like a stranger. They were in my home within the hour after being contacted, and got to work right away. I can’t thank ServiceMaster enough. The work they do is amazing. After 4 days of treatment, my lower level is 100% clean, safe, and dry for my animals and me.
Sincerely,
Tena Eastburg