The prompt response to our water damaged floor was so timely and knowledgeable and coordinated by Darin who came out the same day as the insurance adjuster to survey and explain the method needed to remove the water from the wood flooring and hopefully minimize the extent of further damage and repair. He then called Jacob to have him come to set up pads and suction fans to run continuously for days. All this was executed the same first day responders I really am grateful for the immediate attention to our crisis. Courteous coordination with calls to the office staff also throughout the process
Professional attention to all details and very flexible to fit us into busy scheduling and follow up rechecks THANK YOU all for your help
Service Master itself does great work, but they are busy folks, and we were on a tight deadline to get our work done. So, it was contracted out. The sub-contractor didn't do the best job, and had to be called back to correct the errors. But, it all got done by the deadline we had.
Service Master saved the day! When we had a water pouring into our home on a Sunday morning .They assembled a team and were here in a matter of hours to stop the water from coming in. They assessed the damage and started the drying out and clean up process.
I can't imagine how much worse the damage would have been if not for the fast action of Service Master!
Well, restoration has not yet begun, unless I am unclear about "restoration" per se.
What has been done so far has been in a respectful and friendly, yet professional, manner. The technicians have been prompt and clean up any mess they may have made and so far I am impressed; however, I will know more when the work is finally completed. To that end I am really looking forward to this job's completion and am fairly confident that the service will still rate a "10".