All the workers were friendly and professional. Corey, the project leader, was very good about keeping us informed of the progress of the project. They were very helpful in working around our schedule to get things done.
ServiceMaster did a good job for us. The one "detail!" I would appreciate some training on is the following:
When removing baseboard from walls that are wall papered, it would be much much appreciated if they would use an "exacto knife" to cut right above the baseboard, so the wall paper would not tear (by accident) when the baseboard is pulled off!!!!!! We had several tears which required new wider baseboard (now not wood but rubber) vs. being able to reinstall original ones. A detail - but so important. thank you
The staff at Service Masters ROCKED!! Everyone was friendly, considerate of a stressful situation for me, professional and personable all at once. The experienced staff did not hesitate to mentor and teach the new staff the ropes. And the young man learning the job was quite enthusiastic about being part of the team, doing what was asked of him without pause.
The experienced staff connected with my situation and offered support and reassurance of the situation.
Thank you all! You know who I'm talking about. Always grateful Melanie Moore
They responded promptly to my questions. They treated my small job like any other. The people are great and easy to work with. I was, frankly, not always easy to work with and they took it in stride always looking to make me happy. And, of course, the work they do is great. Thanks everyone!
The politeness of everyone that came to my house was amazing. It is such an overwhelming thing to go through but everyone made it so much better. They all worked hard. The respect that they showed me made me realize how amazing this company was. They sure know how to hire the best people for the job and train them in their jobs and customer service. They also let me know exactly what they were doing and why.