I called the Seattle office for emergency water damaged mitigation. Within a few hours of my call project manager Michale called me, visited the site, referred a plumber fixed a root and drying machines setup in late afternoon. What a service, which is really mitigate the damages. And later removed some walls/flooring to help drying and make sure all dry with the daily monitoring. I’m really impressed.
Responsive, prompt
The area damage was evaluated carefully
Step for mitigation explained
Services - including help to pack & move were explained.
Equipment was specific to areas of damage
Each staff person I met was polite, friendly and thorough.
Project Manager Will has been a great help. Communication, friendly service, and goes above and beyond his duty. Responses are quick and logical. You cant expect anything less from a veteran.
The entire Servicemaster team has been outstanding on every aspect of the water leak at my home. From evaluating the damage, determining what needed to be removed, getting my house dried out and scheduling for repairs to be completed, Alina has immediately addressed all my concerns, I can't thank them enough for helping me navigate this unchartered territory!
All of the Service Master team were organized and efficient in helping to restore my home after a kitchen fire. The team was informative and thorough in addressing all of the issues. I really appreciated all of the professionalism and hard work from the whole team.
I dealt with 5 people from your company. They all were professional, non intrusive, explained everything they were going to do and did a great job.
Had I known about ServiceMaster at the beginning it would have been smooth and I believe done well.
Will was phenomenal. One of the best project managers and customer facing leaders I've ever worked with in this space. Huge props to him for making our experience as painless and easy as possible.
Both Will & Luis (and the other individual who worked with Luis) were all very professional, attentive to details and did great work.
I chose to work with ServiceMaster over the other companies because of Will and Will's clear focus on resolving the issue and presenting how the work would be completed.
Luis and colleague did a great job at setting up the workspace, protection of the wood floors, dust prevention, etc. And listened to my instructions and asked questions ask questions along the way.
Alina was amazing to work with, and the crew that came out was very good and handled the job quickly. In a very short turnaround, they had our problem fixed and solved.
The Project Manager and all the technicians who worked on my water mitigation project were very professional, experienced, and customer friendly. The customer support and response is very good. I highly recommend this company to my friends and neighbors. Job well done Service Masters!