The company was prompt in responding to my needs, provided the necessary equipment, removed the damaged material, all in a timely manner. Scott, Frank and Johnnie were polite, knew what they were doing, and accomplished the job without a major delay. I was very impressed with the services your company provided.
Service Master has taken care of me in my time of need. My most recent need was on as Sunday when I noticed that my Sump pump went out and flooded my basement. Service Master came out and the tech was amazing taking the time to set up the fans and started the work coming back to complete the job on Monday. I would highly recommend their services to everyone.
I was very pleased with the prompt service I received. Service Master's team were very courteous, very thorough and understanding to my needs. By coming so quickly to our home to start the drying process they helped prevent what could have been a lot more damage. I highly recommend this group! :)
First of all the quality of everyone I dealt with on a recent personal claim was very high. Everyone was professional and took time with my family to explain what was going on and what to expect next. Everyone was also a good listener too. When a call came in from ServiceMaster there was never a feeling of "oh, what do they want now?". I knew on the other end of that call was someone who knew what they were talking about and truly wanted to get my family back to where they were, before the claim! All the representatives were excellent at what they did and you could tell they enjoyed what they did....it showed in the results!