I called them on a Saturday... hoping someone would answer not knowing there hours. Someone answered and said they had "on call people" for the weekend and would be out ASAP. The guys came out quickly. Vacuumed up the water. They explained what they were doing and going to do. They left equipment over night to dry the carpet and prevent further damage. The experience was great for my wife and I from start to finish. We couldn't be happier.
Well the job is not completely finished yet and I am hoping that when it is completed I can give you a good rating. I do no know who is responsible for reinstalling the insulation in the attic or who is going to put the drywall back on the ceiling, my wish is that Jessie will be taking care of getting that done. I will say that ServiceMaster is one of the best companies I have worked with in keeping me updated...and when the crew is coming out...the timing is spot on!!