Mike was prompt and courteous, providing full details on the cleaning process at my house. He answered my questions very well and said he’d get an estimate in the next business day.
We appreciate how quickly you responded to our need (water logged basement), on a Saturday, no less.
We were always in touch with questions and concerns. You not only did your jobs, but lined us up with the insurance company, the moving company to pack and store all the undamaged goods, the waste company and the abatement company.
Your motto "We're here to help you" was stated and proven time after time.
David and [NAME REMOVED]
Russ was amazing as well as the whole team that came with him. Cannot say enough about their professionalism, timely work, and friendliness. Would definitely recommend ServiceMaster!
Dane, from your south shore office came to the house as part of a walk-thru for an insurance claim. Once the areas of concern were determined, ceilings and walls removed, we coordinated with Dane for his crew to come in and remediate the mold. They did an excellent job! Dane was on site to get them started and followed up in the afternoon to check on the crew’s progress. I found Dane most helpful as well as knowledgeable, answering any and all questions, letting us know what to expect. Taylor, as part of the crew was also very professional and answered all of our questions. Great job performed by all. I’d recommend ServiceMaster anytime.
I cannot say enough great things! From start to finish, the team was professional, efficient, and truly went above and beyond to mitigate water damage we experienced behind our sheet rock/drywall.
They arrived promptly, assessed the situation thoroughly, and took immediate action. Not only did they complete the job quickly, but they also maintained a level of cleanliness that was beyond impressive—our home was left spotless at every stage of the process. The crew was courteous, knowledgeable, and took the time to answer all of our questions, ensuring we understood every step.
What really stood out was their attention to detail and their commitment to going the extra mile. It’s rare to find a company that combines expertise, professionalism, and genuine care for their customers, but ServiceMaster delivers on all fronts.
If you ever need disaster mitigation services, don’t hesitate—this is the team you want on your side. Highly recommend!
The quick response was truly appreciated. The quality of the work was outstanding as the amount of wall removal was cleanly cut and carefully done. All other parts of the work were equally taken care of. The communication was excellent with Corey. The crew of Ryan and Phil were professional and clearly know what they are doing. Overall we are very pleased with the service.
When I called that I had major water damage from a burst pipe in my family room, Steven was immediately responsive and was at my house as quickly as anyone could be. He kept me informed about everything he was doing with multiple phone calls and did the best job he could to get rid of the water and stop the mold. He also was very articulate and well mannered - clearly a very nice, hardworking man. I really appreciated him.
Very prompt and professional with all aspects of the job. This includes the initial evaluation/estimate, demo, removal and clean-up. Casey was in constant communication providing updates on the job via phone, text and email.
Thanks!
Casey Perkins and his team were absolutely fantastic !!!!!!!!
Jake a team leader was second to none,very proffessional and extremely perssonable!! great job! Would definitely recommend.....
I had a great experience with Service Master while dealing with an unfortunate situation. Corey was great. He was thorough and efficient and responsive to all my questions / concerns.
To find 3 inches of water covering my basement floor at 11pm was a shock. By 2am you had removed all the standing water! At 9am you were here to start drying the floor. Just an incredible responce! I felt like we were treated like family. Thank you!