John McDonough (Scooter) was my project manager. He is an extremely capable and confidence-inspiring guy -- exactly the right blend of knowledge, expertise, and people skills to assure someone like myself, who, in the wake of some home catastrophy (in my case, a water line break) feels completely out of their element. Everything progressed smoothly and efficiently, and Scooter was always available to answer any questions I had while work was under way. I also especially appreciated ServiceMaster's direct interaction with my home insurer regarding estimates, costs, and invoicing. I was happy to not have to be the go-between. I am very pleased with ServiceMaster's service.
I was so thankful for the people at Service Master. They were able to take care of all the different steps to get us through the first part of our water damage project. They would always return my call in a timely manner. I am not sure what I would have done without them.
The interaction with your staff was excellent. They answered all my questions, they were willing to work around my schedule...very happy with the service. I hope to not have a need for your service in the future but if I do, I will certainly call again and/or refer a friend.