ServiceMaster Of Tacoma Googleplus-24

   849 Reviews
5111 S. Burlington Way
Tacoma, WA 98409
(253) 383-1776
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Recent Reviews:

July 18, 2017
Seattle, Washington
You went out quickly and got a sign off from our customer.
July 13, 2017
Lakewood, Washington
Great Customer Service!!!
July 10, 2017
Federal Way, Washington
The service and the cleaning crews were great!! Thank you!!
July 10, 2017
Lakewood, Washington
Fantastic customer service - especially on a holiday! (4th of July). Everyone was professional and easy to work with. There was no wait for the work to be done - which was a relief! Dmitri in particular was very professional and knowledgable. He was on-time and did an excellent job - everything was cleaned up nicely and we felt very comfortable that the job was properly executed.
July 10, 2017
University Place, Washington
John Clark was great to work with.
July 10, 2017
Tacoma, Washington
Dimitri was great! We felt confident in his abilities. He was clean and very personable. He worked hard to speedily dry everything out and get us back to normalcy. Really apreciated Service Master's quick response and the way they worked with our insurance.
July 10, 2017
Bainbridge Island, Washington
Efficient, professional and fast!
July 8, 2017
Tacoma, WA
The men who came out were very friendly and helpful!
July 8, 2017
Sammamish, WA
You responded timely. You were very informative. You were kind and helpful.
July 2, 2017
Gig Harbor, WA
Work hasn't been restored yet.
June 28, 2017
Auburn, WA
John is very professional in his explanation of the process of restoration. He knows the complete process and the pros and cons of various alternatives. If most of the employees of SM are like John. I would highly recommend SM to anybody. He had done a fantastic job.
June 22, 2017
Bremerton, Washington
John took the time to answer all of my questions and kept me apprised of all conditions.
June 22, 2017
Shelton, Washington
We had a water leak which flooded the underside of our mobile home.Service Master located the leak and removed all the soaked insulation.They showed up at 7:00 pm and worked until they were finished.We're very satisfied with there work and would highly recommend there service. [NAME REMOVED]
June 20, 2017
Silverdale, Washington
Timely response. Professional and good communication. I didn't like that you were supposed to pick up your equipment on a Monday and didn't come until Wednesday. I hope you didn't bill the insurance company for the last two days.
June 19, 2017
Fox Island, Washington
Response was quick , immediately started drying my basement
June 16, 2017
Tacoma, Washington
They were professional and kept me informed about what proceedures were needed.
June 15, 2017
Olympia, WA
Prompt contact during emergency.Point of contact for other services required.
June 15, 2017
Puyallup, WA
After I called about the soot following my oil furnace exploding (thank goodness there wasn't a fire) covering vertually all surfaces in the house, Beth was out that week, to take pictures and write down all the issues. Then cleaning started the next week. She worked with my insurance company. I really didn't have to call about it.
June 8, 2017
Olympia, WA
The work was done in a timely manner and well done. Demitri was exceptionally helpful through the whole process - I always felt like I knew what was going on and what was to come. The only suggestion I have is it would be helpful to let us know when scheduling the initial appointment, whether it's after hours or not (therefore affecting the cost). It just wasn't something I was thinking about and while we definitely needed you guys to come out, I may have considered waiting until a day time appointment (in my case it wasn't a hole-in-the-roof kind of emergency). As it turned out my insurance didn't cover the cost so it would have been helpful to know. But I'm a satisfied customer!
June 7, 2017
Spanaway, WA
Great customer service. The team that came to the house was able to get the job done quick and professionally.