ServiceMaster Of Tacoma Googleplus-24

   871 Reviews
5111 S. Burlington Way
Tacoma, WA 98409
(253) 383-1776
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Recent Reviews:

August 18, 2017
Olympia, Washington
The team that came out was very professional, polite and respectful. They also ensured that they kept me updated on the status of the job.
August 18, 2017
Olympia, Washington
Great communication and response time
August 18, 2017
Spanaway, Washington
They were always polite and respectful to us and our home. They were also professionally dressed and efficient and quiet while they worked.
August 8, 2017
You responded quickly. You thoroughly explained the entire process for restoring my two rooms due to water damage. You also used the least invasive method for extracting the water. I couldn't be more pleased with the results. Thank you!
August 4, 2017
Tacoma, Washington
The project manager, Mr. John McDonough, was prompt with accessing what needed to be done and a crew was doing the work as soon as was possible. The crew worked inside our attic with very hot weather and did the tasks needed in a very timely and professional manner with concerns for our schedule and needs to have the jopb finished as soon as possible.
August 1, 2017
University Place, Washington
Technicians were very helpful and respectful of the situation leading to them being here
July 30, 2017
Spanaway, WA
I had first contacted the other company in this business and they stated that they were really busy and would only be able to come out after 5PM and have to charge me a "Special" rate. They thought that what I had done to clean up & dry the flooded area was sufficient. I called ServiceMaster and they got my info and a supervisor called be back in 15 minutes. They were out the next day, gave me their assessment and w/ my OK, began working on our house. EVERY EE was polite and courteous, from the supervisor down to the men doing the work. They always took the time to answer our questions and update us as to the progress, I retired several years ago after 25 years as a Customer Service manager and instructor in one of the toughest Federal agencies and I was just as impressed with their customer service as well as the quality of their work. I will recommend them to everyone I know.
July 30, 2017
Sumner, WA
How quickly you got the job done and Jonathans professionalism
July 23, 2017
Bremerton, Washington
Prompt, quick action service! Very thorough and cleaned up after themselves! Very friendly!
July 18, 2017
Seattle, Washington
You went out quickly and got a sign off from our customer.
July 13, 2017
Lakewood, Washington
Great Customer Service!!!
July 10, 2017
Federal Way, Washington
The service and the cleaning crews were great!! Thank you!!
July 10, 2017
Lakewood, Washington
Fantastic customer service - especially on a holiday! (4th of July). Everyone was professional and easy to work with. There was no wait for the work to be done - which was a relief! Dmitri in particular was very professional and knowledgable. He was on-time and did an excellent job - everything was cleaned up nicely and we felt very comfortable that the job was properly executed.
July 10, 2017
University Place, Washington
John Clark was great to work with.
July 10, 2017
Tacoma, Washington
Dimitri was great! We felt confident in his abilities. He was clean and very personable. He worked hard to speedily dry everything out and get us back to normalcy. Really apreciated Service Master's quick response and the way they worked with our insurance.
July 10, 2017
Bainbridge Island, Washington
Efficient, professional and fast!
July 8, 2017
Tacoma, WA
The men who came out were very friendly and helpful!
July 8, 2017
Sammamish, WA
You responded timely. You were very informative. You were kind and helpful.
July 2, 2017
Gig Harbor, WA
Work hasn't been restored yet.
June 28, 2017
Auburn, WA
John is very professional in his explanation of the process of restoration. He knows the complete process and the pros and cons of various alternatives. If most of the employees of SM are like John. I would highly recommend SM to anybody. He had done a fantastic job.