The personnel are professional, efficient, thorough and hard working. They moved and removed everything that was damaged. They installed industrial fans and dehydration machines and left them until everything registered dry. They were knowledgeable and answered all my questions - they left information and a place to contact an actual person that answered all my questions.
Quick to get here...did what I thought would be impossible...got the smell, the stinky stuff, the wet boxes (but saved stuff and put in their boxes)out of my basement. They were so nice, and informative about what they were going to do. They are the ones for big jobs like mine and I would guess, small ones, also!
Always kept me informed of what was taking place and when, even though I was unable to be reached by phone almost the entire time the cleaning process was going on. Everyone involved from my original email asking for more information to the final visit was helpful and friendly. Jeff, the technician on site, was easy to work with and answered all of my questions in a very timely fashion. Everything was cleaned up and handled very professionally and I would definitely use your business again. Absolutely exceeded my expectations!!
As soon as we knew we had a problem we called Service Master and you came out ASAP to help stop any further water damage. Roger was very informative and explained every step to us. He was great to work with and we feel he went above and beyond when it came to our job. He came out over the week-end and checked all his machines to make sure they were working properly. Thank-you!
Dale & [NAME REMOVED] [FIRST NAME REMOVED]