The technician arrived promptly to clean my carpets. He was friendly, knowledgeable and efficient. He protected my floors and furniture before starting. I had spilled red wine on a light carpet, a stain hard to remove! Thankfully it came out! The carpets look great!
-On site very quick
-Start working immediately to limit damage
-communicates what they’re doing & why
-take extra care of any part of home that isn’t damaged
-gets in touch with other parties they need to complete job so project is seamless
-Kyle/Ken were our crew. I think they minored in grief counseling because they took us from the point of shock to feeling like everything is going to be ok
-cleaned up everything
This company was amazing! Our basement flooded from a broken sump pump on a Monday late morning. By late afternoon, Jeff was here with an assistant and mopped up all standing water, put commercial grade fans and dehumidifiers all around the basement and applied an anti-mold treatment. They came back every day to check and by Thursday morning, the basement was bone dry. 10 days later, there is no musty smell. They were professional, friendly and sympathetic to our situation. I would highly recommend ServiceMaster of the Shore.
Professional....knowledgeable....courteous.....I was given a choice of 3 companies to choose from for the clean up of my basement of backed up sewer water. I called the 1st company on the list and they immediately sent someone to assess the situation...he left and 2 days passed without a word. My insurance guy even called them and still nothing so I went to the next company...Service Master. They called immediately and were at my house in under 3 hours to start the clean up. Like I said....professional...knowledgeable and courteous.
Representatives were friendly and knowledgeable. Understood the inconvenience of the situation. Would recommend that all representatives carry vacuums with them for clean up prior to and after treatment.