ServiceMaster Of the Southside Facebook-24 Googleplus-24

   73 Reviews
822 Professional Place West
Chesapeake, VA 23320
(757) 382-9516
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Recent Reviews:

March 12, 2017
Kathryn Bosley
Chesapeake, VA
When Jordan and John (Our first set of ServiceMaster techs) came to us, they quickly assessed the water damage and went to work. They had a lot to do - removed 3 vanities, took up vinyl and carpeting, and setting up an army of fans and dehumidifiers. It was a lot of hard work! In the subsequent days, Mark came to check on how the mitigation was going (and replaced a balky dehumidifier) and Leslie and Jonathan took care of us the final two days. You should be very proud of your staff. They were all professional, friendly, and knowledgeable.
January 19, 2017
R.P.
Kilmarnock, VA
you are very thorough
January 27, 2016
Cara Wells
Chesapeake, VA
the techs were knowledgeable, polite, and very helpful.
July 13, 2015
T.M.
VIRGINIA BEACH, VA
You responded promptly to my call and they ppl came out and moved quickly and accuratly
November 16, 2014
W.C.
Virginia Beach
I really liked the service that Service Master provided me with the drying of the wood and other places in my living room in September. The techs Leslie and Keesha were on time and very professional. They cleaned up after themselves, and were mindful of the things that needed to be done to do the work such as helping me move my fish tank. Ken Ireland the supervisor was also very good at making sure things got done in a timely manner. Also making sure I understood what was going on as far as how much longer the equipment had to be in the room. He was also very good at keeping my insurance adjuster up to date on what was going on. I would highly recommend the techs and this company to do work and I would also consider using them again if the need arises.
September 3, 2014
L.F.
Chesapeake
one thing was your fast responce to my need for help.
August 4, 2014
D.R.
Newport News
Friendly, professional, knowledgeable staff. They informed me of what was being done and why. The work done was thorough and neatly done. The clean up after was well done. I would not hesitate to refer them to my friends, family and co workers!
June 27, 2014
L.G.R.
Chesapeake
Eddie Gray appeared very knowledgeable and thorough. He and his helper were efficient and always courteous. They went further than I thought they would in looking for hidden damage. The ladies that took everything down were also courteous and efficient I would have no problem referring them to someone else.
June 18, 2014
T.B.
Chesapeake
Chris and cheese are very knowledgeable and worked professionally. ..
May 22, 2014
A.M.
Virginia Beach
Everyone came, did their work, and left. All is good. The only thing is, when I asked for the next technician to come at a certain time the following day, the message was not passed on to the next day's technician. Other than that, they were friendly, professional, and efficient.
April 15, 2014
Charlotte Crossan
Virginia Beach
The daily checks to make sure the equipment was working well and doing what it was suppose to do. The workers attitudes.
April 9, 2014
David Pillatsch
Virginia Beach
prompt and very easy to work with....
February 14, 2014
S.A.
Virginia Beach
Very polite, courteous, prompt, and thorough.
February 3, 2014
C.K.E.
Norfolk
Responsive, quickly identified problem areas and took action to correct the issues, work with the home owner to correct any issues that may develop during the restoration period.
January 18, 2014
Adm James Loy
Williamsburg
During three visits, your team was professional, friendly and totally knowledgeable about their work and our needs. They were all sensitive to the circumstances, explained everything they needed to do and reflected genuine concern that they treated our property carefully, did the minimum damage necessary to dry out the floors and walls, cleaned up their work sites each time, and kept us posted with progress. You can be very proud of these employees.
January 13, 2014
S.H.
Poquoson
timely and showed up when they said they would
January 4, 2014
D.D.
Chesapeake
The quick response of the restoration crew the day that the water damage was discovered
December 9, 2013
L.B.
Virginia Beach
Everything! Everyone is kind and courteous. They did a great job with little mess, always communicating and letting me know what is going on and what to expect. Techs were always on time.
November 20, 2013
A.E.
Virginia Beach
The company responded within 30 minutes of the initial call, and they were at my house within 3 hours of that first call. They quickly evaluated the work that needed to be done, and proceeded to do that work. We were very happy with the two gentlemen who came to the house, and with the follow up.
November 11, 2013
C.E.
Franklin
People were very friendly. They let us know when they were coming and arrived on time. They explained what we could expect and seemed to completely understand our situation.