Shawn, Nate and Gracie were great, Shawn explained what was going to be done and they did a very thorough job cleaning up my water damage and preparing the area for the next steps. I was really surprised that they not only cleaned up all the damaged and soggy carpet, pad, drywall etc. but they took it with them! I was expecting to order a dumpster. I was also always informed of their arrival time which was nice. It wasn't the usual "2 - 3 hour" window.
Friendly, polite, great communication. They helped to make a distressing situation not quite so bad. A true asset for your company.
Unfortunately, more water has appeared before my plumber will arrive.
I am extremely satisfied with their service. Very knowledgeable & experts in their work. Very thorough, timely, transparent, & great communication. The crew went above & beyond my expectations regarding the water damage in my home. I was even pleasantly impressed, relieved, & satisfied that they took my dirty saturated towels & blankets, washed them, & brought them back pristinely clean & folded.I would absolutely hire them again & recommend them to anyone who may need the service.
Prompt, friendly, thorough, knowledgeable. These people know what they are doing. Roy, the manager, is awesome and easy to work with. They did a fantastic job
Service Master did an incredible job with everything from taking care of water damage, working with the plumber, as well as making sure everything was cleaned up. The emergency was beyond professional yet very caring. Mark Cyganiak and his crew kept me updated on what procedures were taking place and what was to be expected next. I would highly recommend Service Master for any and all restoration needs.
They handled everything efficiently and professionally. When the job was finished they put everything back together as well as they could. Checked dampness very thoroughly. Made the entire experience easier to deal with. Very pleased with the results.