The service was as I expected it to be: prompt, did a good job, although expensive. This is all fine. That's the nature of it. However, one thing that I share with everyone that I tell my story to - is how the gentlemen taped together and labeled the cords for my stereo system in the basement. They documented which cord went to which speaker, before they removed them all and hauled all my stuff out to the garage. That was amazing! Major props there.
The only thing I'd suggest is find a way to offer moving services - either your team or contract someone else - to move things back in. I'd never have been able to move out all that stuff in time myself. And, when it was finally dry, it took me a LONG time to get all the stuff moved back in. They wouldn't even need to place it perfectly, just generally. Like, take a picture, haul stuff out. Later when the last dryers were removed, schedule a time to come back and put the stuff back to roughly the same position. That I'd have paid a reasonable rate for. Just a thought.
All who came to my home were professional, friendly and answered all my questions. They all knew their jobs and did them in the shortest time possible. I will reccomend ServiceMaster to whoever needs this kind of service. Thank you so much.
ServiceMaster was fantastic to work with. They were immediately at our home when we needed them most. The cleanup by the crew was impeccable. There are not enough words to say how pleased we were with ServiceMaster. They are extremely professional, reasonable and reliable. They do exactly what they say they can do. They were so helpful in our time of need.
When my mother's basement was flooded with sewage, service master was there within thirty minutes and worked until it was completely cleaned.
They were efficient,kind,professional and comforting to my 83 year old mother. They are terrific and I will hire them anytime we need help.