You actually did already as I sent something yesterday but I like your team's congeniality, helpfulness and being careful with things. Did a great cleanup job.
Every person that came from ServiceMaster was a "10". From Nathan to Jim the Project Manager, were just great! They worked hard and had us and our home in our best interest. I would Highly recommend this team!
I actually thought it was the Janesville location, but now know.
All of the Service Master Employees were very easy to work with and responsive to emails and phone calls. The carpenter, drywallers, and painters did a fabulous job on the repairs and we couldn't be happier!
Communication was above and beyond. service was great and follow-up was great. Ray and Kellen were very knowledgeable and did not mind taking the time to answer all my questions.
They were called by insurance company Monday morning and that afternoon they were here to analyze the situation of water damage and set up heaters for drying and dehumidifier. Tuesday they were here to tear out the ceiling and insulation. The crew explained everything they were doing, were very protective of my health issues and very friendly! I would highly recommend ServiceMaster.
Service Master has all the equipment necessary for dehumidifying and drying structure of a home damaged by water. The process continues as they provide the contractors to take care of necessary repairs.
Servicemaster responded promptly to our water mitigation needs and completed the work in a timely manner. Everyone involved was courteous and professional. They understood our needs completely.
Excellent workers very very respectful and kind.
Mark ( very patient and very knowledgeable) and his crew, A#1.
But waiting for estimates and repairs not to happy about that, it maybe my insurance (Erie) holding things up???
Otherwise Servicemaster would have gotten the BIG 10!!!
Score should be 7-8 not 10
The gentleman / project manager that came to access the damage was very knowledgeable and he just made us feel like he was here for us in this tough times
They were quick to start the remediation process and get our home dry. Everyone is so friendly and helpful. Great communication from our project manager Mark P. He is quick to answer all our questions and ease our concerns.