All of the team members are very nice , knowledgeable and professional. James, Brendon, Jordan, Lloyd were all great in the services they provided and in answering any questions that we had.
I appreciate their flexibility. My job was not a big one, but I really needed someone to do the work.
They used sub contractors, which I don’t usually choose, but the sub is excellent.
Easy to work with and always available to answer questions and/or fix an issue.
Our project manager Chris was very communicative and knowledgeable. All other staff who worked on our home were professional and hard working. While the rebuild process is completely separate, we were kept apprised of what the rebuild process would entail if we chose to stay with servicemasters. Finally, Chris originally showed up within a couple of hours in the middle of the night with a snowstorm on the way and put us at ease about the safety of our home by taking immediate steps to mitigate damages
The crew arrived on time and provided the service needed. We had a basement flood and needed to get it cleaned up ASAP. ServiceMaster provided what we needed.
The gentleman we worked with was very professional and kind. He was also able to put us in contact with the proper people to build up what needed to be fixed.
Fast, on-time, friendly, very knowledgeable. Appreciate the experience as a homeowner who has no experience with water-damage, it really helped knowing I could count on the team at service master! Really reassuring and all around good people.