Everyone was very professional and did an excellent job. I expected that. But in addition they were respectful, compassionate, and very courteous. I would especially like to commend, Scott, Stacy and Angel. Their customer service is beyond excellent, in my opinion.
Thank you so much for guiding me through a very difficult situation.
Christopher was very responsive and knowledgeable. He was able to explain everything in detail and worked with our schedule to make sure things got handled in a timely manner. Thank you for all your help.
The morning that my dishwasher flooded my kitchen and basement, I called my insurance company first at 6:30 am. When I hung up with them, Service Master called me even before I could call myself, before 7:30 am. I was impressed already by this service level even before Kenny came to the house. Kenny continued the excellent customer service and kept me informed the whole way. I think this was key for us keeping our sanity because the noise of the machines is awful.