I was very impressed wth you promptness and expertise in handling our water situation. Your person who handled our situation most of the time (Zack) was extremely professional, personable, and efficient. He explained to me in detail the process and timetable. I would employ you again just because of him! An excellent representative of your company.
Thank you for the excellent service we received.
Ken [LAST NAME REMOVED]
I was so pleased with the service I received from ServiceMaster. I had a hot water pressure tank to "explode" and water gushed so hard/fast damaging the floors/walls. The insurance company contacted ServiceMaster to help w/ drying out the floors/cleaning. Zach was here the same afternoon after the adjuster left. He was careful in bringing in the equipment and setting things up that day. What I appreciated the most was him telling me what they were doing and what to expect each day. He was here each day at the time he said he'd be here and checked the floors. The day that the floors were dry enough to remove the equipment, again, he was so careful in getting it out of the house. I really appreciated Zach's help with all of this!
Everyone was very professional and did an excellent job. I expected that. But in addition they were respectful, compassionate, and very courteous. I would especially like to commend, Scott, Stacy and Angel. Their customer service is beyond excellent, in my opinion.
Thank you so much for guiding me through a very difficult situation.