While this was a very stressful situation to be in, ServiceMaster was great to work with!
Katie (scheduler) was very attentive and helped me schedule the appointment in a timely manner.
Our technician Jeremy was awesome! He explained the drying process thoroughly and answered my called every time I reached out to him.
Thank you Katie and Jeremy for your professionalism, you are a great asset to ServiceMaster !!
The team was remarkably fast and always very responsive to questions. Most importantly, they were professional and knowledgeable. Kenny was great to work with. He explained everything perfectly and handled all the insurance paperwork. I'd definitely recommend ServiceMaster.
I would highly recommend ServiceMaster for their prompt, courteous work in the water damage sustained from a leaky pipe in my kitchen. They came to my home every day checking the drying out process of the flooring and lower water damaged cabinets. They removed the damaged flooring and the lower damaged cabinets out of my home.
Our tech was really cool very helpful. The people that removed my sink broke a pipe though to the water line and cause more water damage and longer drying time but our regular tech (I can’t remember his name) addressed it and corrected it. Beside that they were helpful and convenient.
Quick response. Thorough explanation of needed procedures. Started immediately cleaning up damaged areas. Placed equipment for drying. Returned several days in a row to check on drying level. Thoroughly cleaned any remaining debris.
The technician was knowledgeable in terms of what type of damage and was knowledgeable and answering my questions although I’m still a little bit worried that my washer and dryer was not pulled out to assess the damage behind the units?