ServiceMaster Professional Restoration

   67 Reviews
1745 Tullie Circle
Atlanta, GA 30329
(404) 853-2525
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Recent Reviews:


Atlanta, GA
Stephanie team coordinated with the insurance company to make sure our client wasn't billed for any of their work.

ATlanta, GA
Very courteous, helpful and fast

Atlanta, GA
You were very responsive and accommodating to my schedule

Atlanta, GA
you guys came when you said. you did what you said you were going to do. you cared.

Gainesville, GA
The two men that did our work were very professional and helpful. I would recommend them to anyone.

Atlanta, GA
Prompt, open communications.

Marietta, GA
Great to work with and very thorough!

Lilburn, GA
Stephanie was very easy to work with as well as the crew.

Lithonia, GA
Promptness of services

I like d the fact the company accepts accountability to ensure quality service.

Tucker, GA
prompt response and service

Duluth, GA
they were efficient and polite and did a good job.

They did an outstanding job!

How quick they worked and they made me feel like my belonging where going to be safe and taken care of. They where friendly and Courteous

Honesty, Professionalism, Thoroughness, Integrity, Great Communications, and Politeness.

Workers called ahead of visit, and came when they said they would. Good job of cleaning up after themselves

Decatur, GA
have been thorough jumped right on the job

The professional and honesty of your tech. His communication lines were kept open and he answered all pertinent questions. His response team was quick and thorough.

PACK / UNPACK: Stephanie Donnelly did an incredible job of staying close to us along the way and ensuring that our concerns were addressed and moved through the process well. She was extremely responsive, courteous and gave us a great deal of confidence that our claim was in good hands. I would definitely recommend her to anyone of my family / friends in the future. CLEANUP / REMEDIATION: Zach Deason did a good job of explaining the cleanup process on the first day and setting our mind at ease that ServiceMaster would handle everything. The portion of the process that I believe could improve was around the quote / interest in doing our repairs. When I requested a quote on repairs, he asked to see the detailed claims reimbursement info from our insurance company. I did not provide that information to any other individuals who quoted the work and felt like the explanations for the reasons that ServiceMaster would like to see the sheets were somewhat disingenuous. Ultimately, I did not receive a response on my request for a quote but do not believe that I would have gone with ServiceMaster on the repair work after the initial request for my insurance paperwork. Aside from that, we had a great experience. Again, I cannot say enough good things about Stephanie Donnelly.

Prompt- communicative- reliable