Your team was so professional starting with Chris at 7 o’clock a week ago Friday driving in from St. Cloud to make sure to contain the water damage Monday morning Wes and his team were there bright and early making everything happen. Moving all the furniture out with a smile. Tuesday they took all the wood floors out and everything was impeccable. Thank you for the great work.We would highly recommend Servicemaster
Service was prompt, on time and the technician provided excellent clean up services. Max also communicated what was done, the next steps and when he would return. When he was delayed, he phoned to communicate that and ask if a later time would work for us. He was very customer service oriented as was Jake when I spoke with him on the phone. Highly recommend!!
You were very prompt to come to the house and start the mitigation prep. The crew you sent were very nice. Our service manager Boone was great as well! He let me know when he was on his way everyday. He was mindful of my dogs (I think they would have went home with him actually!). When everything was finished Boone cleaned up well. If I didn’t have a missing floor I would have never known we had water in our basement.
They did a great job on getting my information and helping me through a complicated morning with our sump pump overflowing and water throughout our laundry. They were very responsive and kept me updated.
The service person, I don't remember his name, was very professional. He always let us know ahead of time when he would be here and kept us informed how things were going. He also wore a facemask, gloves and shoe covers whenever he was here. Did a great job. Thank you.
Service Master came quickly after a water pipe froze & burst, to clean up the mess & to dry up the moisture before it had a chance to mold. They were considerate & efficient & kept us informed throughout the repair process. I recommend them wholeheartedly.