professional, specialist groups for each step of the clean up and restoration process of our home. we had extensive water damage. ServiceMaster responded quickly. their trucks were equipped with all the tools and equipment necessary as moved through each phase of clean up, drying out, and restoration process.they had special detectors to check for mold between walls and enjected mold eradicator. they did what they said they would do. prompt, efficient, professional, courteous. They wrapped our furniture and appliances with movers' pads and shrink wrapped and moved it to garage until project was completed. they handled it carefully. no damage was incurred to any of our belongings. trustworthy. Thank you ServiceMaster.
Everything. The people that Ron sent out after we had a pipe break in January were kind, professional, very careful of my things in packing and unpacking. The people that took up floors and took out sheetrock were just great. The packers and the cleaning crew were AWESOME. Everyone went out of their way to make an extremely stressful time for me as easy as they possibly could and still do a completely professional job. It was if I had friends and family helping me every step of the way. On a scale of one to ten they all were a ten plus. I hope that I never need their services again but if I do I would not use anyone but ServiceMaster. I would recommend them to anyone that needs this service.
Quick to respond. Very professional and nice. You make the customer feel that you care about them and their property. Very impressed with Krystal, who also personally checked on the progress for two days after the initial visit.
Very thorough. They responded and arrived onsite ready to work quickly.
My only suggestion would be to maybe have a clothes rack where garments could hang rather than placing the items in the tub-area which provided fast mildew.