Luis, was wonderful ! He made everything very smooth for me as I was freaking out. Wasn't expecting this to happen took me by surprise.
Thank you Dennis and Luis and the guys he pulled to the house to help
Thank you [FIRST NAME REMOVED]
They were very fast, professional, and communicated in a way that made us feel cared for. It is not fun to deal with damage to your home in any capacity but they really made it the best experience that it can be, explaining everything clearly and quickly. I will also say their room prep was the best I have seen and I have had two other mitigation issues at other residences in the past 20 years. This was the quietest version of the loud fan situation thanks to them isolating the kitchen really well.
Their employees are friendly and professional. All my questions were answered and the work they did was done in a timely manner, the correct way. I would not hesitate to use them again
Francisco Valencia and Robert Serapiglia were both a pleasure to work with.
They were both very informative, respectful of our space and personal belongings and their customer service was second to none.
The communication was excellent and the employees are very friendly. Francisco went out of his way to make sure that everything was taken care of and he was very kind to my sons who were very interested in what was happening. I would definitely recommend them.
Thank you for the consistent communication, updates, and efficient work that you provide. It helps clarify and put things at a little more ease during this time of hardship.
They were very efficient in the whole processing, from demolition and set up, to teardown and removal of equipment. The technicians were also very patient.
Service Master was punctual and performed an impeccable cleaning of the smoke-filled house. Their consistent communication and regular progress photo updates made the entire experience seamless and reassuring.
Francisco was extremely helpful with my home. He explained the steps that I needed to take, and what each party’s responsibilities were. He communicated well and checked in on the project regularly. I appreciated his help during a stressful situation.
Work crew was very sensitive to fact that the was a very difficult and traumatic time for
me as the home owner. They went about their jobs with professionalism and always
answered the many questions I had. When their part wad done they took pain to leave
the job site as clean as possible. All in all, they were very professional and efficient.
They were recommended to me by a good friend, and I would not hesitate to do likewise.