I thought that Donna and Nikki who did all the cleaning were fantastic. I thought that they were friendly and nice and made you feel like their friends. Donna fixed my broken blinds and they were great I can't say enough great things about them. Wonderful workers. I think they deserve a raise and a little praise. People who work as hard as they do should get a little extra. It is well deserved.
Very friendly and professional. Treated like family and took very great care of my house. Daily called me while I was working to keep me up to date what was happening and what to expect what ch was very my hot appreciated
The very professional staff and the thoroughness of the completed work. The staff who worked on our home were so considerate and friendly they seemed like family after the two weeks they worked on our home. They have our highest praise for the quality of their work,too!
We had a house fire. Within a day of us calling, someone was at the site to explain to us what was worth salvaging and what wasn't. I appreciated the honesty and compassion. Also, we had shot guns and pictures that needed to be restored as well, and they took care of contacting companies to work with us. It was one stop service. I was completely out of my element and devastated, and they had the resources to help. It was great that they billed our insurance company directly - one less hassle in an endless supply of hassle. Also, whenever I called, I got a call back that day or at a maximum of a day or two later and if they didn't know an answer (status on work by an outside vendor), they followed up for us and called or emailed back. We are so pleased with the quality of the restorations on the furniture, as well as everything else. It was just so wonderful to know that these pieces were being handled...again one less stressor in a time of significant stress!!
I already have mentioned you all favorably dozens of times when I am asked how things are going after the fire! The reps. were professional and helpfully took charge without being pushy. Did a great job!