ServiceMaster Restoration by Advanced
192 Reviews
Recent Reviews:
August 28, 2024
Brian Sharp
Erie, PA
Erie, PA
Everything from start to finish was phenomenal! They were patient through the process, they explained everything in great detail, and when the insurance quit answering our questions Service Master stepped up and helped us work through it. From the restoration, to the office personnel, the workers, and everyone in between was just incredible.
November 6, 2023
L.B.
Ashtabula, OH
Ashtabula, OH
The company that did the remodel part of my claim was very good, they consistently ask if there were any questions or things I wanted done differently. Rick was absolutely wonderful and knowledgeable. The Mitigation department is a different story. This department put things in the assessment(and charged for) that were not done. I believe they seriously over charged my insuranc company
August 5, 2022
Judy Pendergrast
Solon, OH
Solon, OH
Service Master jumped into action as soon as our property manager called them. We had a sad situation where a pot filler on the stove was left on while our vacation rental house sat empty and spent over a week pouring water into our beautiful new kitchen.
The damage was on the stove, the cabinetry under the stove, the hardwood floor under the cabinetry, the appliances in the kitchen, the basement under the kitchen, the bathroom in the basement under the kitchen and the bathroom next to the kitchen! It is amazing how much damage can be done by one pot filler.
When our property manager found the damage and chose to call Service Master, it was because she was confident in their abilities to snap into action and mitigate further damage immediately. This is exactly what they did. They were there that very evening, set up fans, separated the areas with damage from other parts of the house so the damage wouldn't spread, they moved heaven and earth in our kitchen to find all the spots that were affected in order to dry them out.
The drying process was thorough and took several weeks, at which point, Service Master was able to handle every single aspect of restoring our beautiful home and kitchen to its former glory. They worked well with the insurance company and submitted realistic proposals that were easily approved.
When they started the work, there were some hard deadlines to meet in order for the property to be rental ready for the summer season. I was in touch with their project manager and president of the company on a sometimes daily basis, and was absolutely thrilled with how beautifully the place was restored. Hardwood flooring is impeccable again, the cabinetry that had been badly damaged was refurbished or rebuilt depending on what made sense, beadboard wainscoting in bathroom was rebuilt, drywall was patched and replaced beautifully, and then paint was matched perfectly, new carpet was installed in several contiguous rooms in the basement due to water damage.
It all came together beautifully, and really, no one would ever know how bad the damage was. I would wholeheartedly recommend Service Master for restoration, and really would love to use them for remodeling, painting, carpentry and project management if they were in that business too. They were there for the worst of times and made sure our vacation rental house was available for the best of times.
July 8, 2022
Andre Mccloud
Erie, PA
Erie, PA
February 25, 2022
Judy Pendergrast
Solon, OH
Solon, OH
So far so good! They came out within the hour and started the very extensive drying process when we had a huge leak that caused water damage to our kitchen and the basement beneath it. Its been almost 2 weeks and things seem dry enough to proceed with the repairs, which they have enlisted various craftspeople to do. They work with our insurance company and function as General Contractors who will restore our home to what it was before the huge leak. Onward and upward, cautiously optimistic that things will go smoothly and quickly!
February 19, 2022
L.S.
ANDOVER, OH
ANDOVER, OH
January 24, 2022
Charles Schwendler
Derby, NY
Derby, NY
July 30, 2021
Amanda Ward
Erie, PA
Erie, PA
July 8, 2021
C.O.
Baden, PA
Baden, PA
I would like to say thank to your team that did the work at my house They did a fantastic job. These guys Tyron, Dan and KC were very professional, Knowledgeable, polite, clean and very hard working. Please make sure these gentleman are recognized for there superior job they did.
Regards
[FIRST NAME REMOVED] A. Outly
June 12, 2021
Marshall & Cynthia Tolley
Edinboro, PA
Edinboro, PA
May 19, 2021
D.E.
Titusville, PA
Titusville, PA
April 5, 2021
T.B.
Cambridge Springs, PA
Cambridge Springs, PA
March 26, 2021
Jacob Rausch
Erie, PA
Erie, PA
March 23, 2021
Stacy Stephens
Fairview, PA
Fairview, PA