The level of professionalism and personal concern of your service agent (Keith Anthony) was exceptional. He took time to explain every detail of the cleaning and sanitation procedures. He was prompt, courteous, and genuinely concerned about our situation. I felt immediately that we were in good hands, and was so appreciative of his optimism and commitment to taking care of the water damage. We would absolutely recommend ServiceMaster and wouldn't hesitate to call ServiceMaster for any additional restoration work.