ServiceMaster Restoration by DSI Facebook Googlemaps

   4178 Reviews
2400 Wisconsin
Downers Grove, IL 60515
(630) 833-0888
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Recent Reviews:


Decatur, IL
The work was outstanding.
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Streamwood, IL
They were on time, professional, the clean-up was amazing.
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Englewood, CO
Our team (Ty) was very professional. They were thorough, careful with our belongings, communicated every step of the way and left the water damage clean up in excellent condition to begin our renovvation.
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Urbana, IL
ServiceMaster agents were professional and helpful. They performed the water restoration in a timely manner and the bid for restoration was very competitive and reasonable. I was very happy to work with them.
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Argyle, WI
communication is great
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Saint Paul, MN
On Time
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Rogers, MN
We appreciated the prompt service and Brad was attentive to further areas of concern after completing the initial work and executed the work efficiently. Thank you
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Charlotte, NC
They were very prompt, and our liaison, Marcos, was great about communicating constantly with us about next steps.
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Aurora, CO
Within a couple of hours of contacting my insurance adjuster about a sewer backup flooding my basement, Tye and Jarrod were at my house doing a basic cleanup to make my house livable until the problem could be fixed. Getting rid of the smell and beginning the cleanup relieved my anxiety and helped me know that this crisis was temporary and manageable. As soon as the plumbing crew was finishing the sewer repair out in the street a few days later, Tye and Jarrod came by to complete the full mitigation. They were delightful to work with, very competent and professional, and responsive to all my questions and requests. They even had my two dogs totally in love with them. I highly recommend them. They made a very difficult situation not only bearable, but also as enjoyable as possible under the circumstances.
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Burnsville, MN
N/A
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Springfield, IL
The team was fabulous!! My only complaint is that things were left in a dangerous way. There were staples sticking out of the floor, nails/screws sticking out of the floor and walls, carpet tack boards everywhere (stairs, main walk ways, along all walls) and carpet staples still in the floor. Plus, the pieces of carpet padding have now ended up everywhere in our house. Personally, I feel that should be part of a demo process. It can take months for a crew to come begin a rebuild, so it's far too dangerous. We have two young kids and two dogs. Fortunately, we are able to remove things ourselves, but many people can't. Even still, I don't think we should have to when we paid more than 11k for the demo/mitigation process. Otherwise, we are happy with the result.
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Response From ServiceMaster Restoration by DSI
March 28, 2025
Katy - Thank you for your honest feedback. Your concerns have been noted and escalated to management for further review. We appreciate the chance to work with you and are glad you had an overall positive experience with our company. Thanks again!

Decatur, IL
Thorough, efficient, and friendly employees
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Anoka, MN
Excellent service
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Hastings, MN
The service was impeccable. The technician Mitchell was very helpful.
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Waunakee, WI
Arthur Hargrove keeps us so updated on what's going on. Thanks, Art!
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Chicago, IL
They came in and discussed with me they was going to do and let me no what to expect and how long it would be .. love their services!!
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Wichita, KS
The service men were very personable and explained everything about the vents. This was the first time we had the vents cleaned so I wasn't sure what to expect. I am purchasing some new vents. One of the men measured, I forgot to ask is the measurement the hole inside or the outside (total size of the vent) ? Thank you. [NAME REMOVED] 1458 N Willow Ln. [PHONE NUMBER REMOVED]
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Overland Park, KS
The team responded quickly to our needs, were very professional and thorough, and came back the next day when a little follow up was needed.
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Minneapolis, MN
You were prompted and are taking care of my needs. And with a happy and good attitude.
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Edgerton, WI
Tim was excellent
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