Everyone was really friendly and they kept me informed every step of the way. They called me every morning to provide their plan for the day and would call me at the end of the day to update me on what they were able to accomplish each day.
My technician was amazing!! he kept in contact with me and was always checking on the status of the saturation level. He just made me feel like he really was looking out for me.
I am very satisfied with the overall restoration process and the results. Everyone involved including staff, contractors and their teams, was focused on performing and completing their assigned tasks. They showed compassion for my individual circumstances and demonstrated their concern to reach my satisfaction. Work scheduling was timely and well-coordinated, and everyone was a pleasure to work with.
Your two-man crew headed by Jesus was very friendly and professional. They explained everything they were doing. They were efficient and neat. Great team.