Guys were professional, on time, cleaned their work area after they finished each day and informative. Although the leak causing the damage sucked, their foreman Danny was helpful and guided me through the process making the situation much less stressful. Danny and his crew did a great job.
They explain exactly what they are going to do, and they get the necessary crew out there as soon as possible. After they assemble the dehumidifier fans, someone comes out to check the moisture levels daily. They are very well organized and efficient.
The associates that represent your company are very polite, considerate and really go the extra mile to help the customer through a difficult time of stress.
One person in particular needs special recognition from your supervisors or other people in charge. His name is Dani Mendoza. Franchise #9673.
I could not have coped without his warm thoughtfulness and understanding.
Dani Mendoza is exceptional.
Javier was very informative, pleasant and accomodating. Even though he was short handed he single handedly performed the mitigation work by himself. He called in advance before every visit to our house. He was an excellent representative for your business.
Brandon Worboys handled the restoration process. Everything was handled very quickly and efficiently. He kept me informed every step of the way, showed me the scan of the water damage, and got everything contained. The cleanup was quick and thorough. I'm very happy with the work that was done.