Our contact, Alex Johnson, has been wonderful to work with. Since our restoration was done via phone conference and email, her communication skills have been top notch. Your technicians have been sympathetic to our situation and extremely professional. It has been a very good experience.
Xavier did an excellent job of adjusting the kitchen drawers, staining and replacing the bedroom pole, and trimming the granite backsplash to match the rest of the kitchen granite, which turned out impeccably. The entire team -- from Kim to the rest of the crew -- was responsive, courteous and professional. Lastly, the finished restoration looked as if it never happened...really.
Quick to respond. Easy to work with. Did an excellent job in removing dry wall and carpet. Made sure everything was dry before removing fans. Cleaned up afterwards. I have used them in the past and would highly recommend them.
Very efficient, the 2 gentlemen who came to our house 3/24 were polite, clean, and no nonsense...(I'm apologizing for forgetting their names)Michael Bailey who came to our house
3/31 out did himself...one guy did the work of 3...thank you for sending the A Team....looks great and we are extremely satisfied!
Came the same day we called to find out water leak, treated us with politeness and concern and respected our home by placing plastic runners wherever they needed to walk, removed all debris, and monitored the drying process daily. Very professional and knowledgeable workers.
The office staff was very professional and responsive to my needs. The field staff contacted me to follow up on work performed. The finished product looks great. Wow! Amazing how this team works. Great Job!
I was really impressed with the quality of the equipment and the professional work that was done by Pedro. He made sure that all areas were cleaned where the hoses from the truck had laid and did and outstanding job on the carpet. I will use ServiceMaster in the future and would be pleased to have Pedro do the cleaning.
Every one of the ServiceMaster technicians who worked on my problem (leak resulting in mold) were professional, personable, and more than welcome to come into my home to help resolve the problem. From Eddie and Charlie (first responders), to Alexi and then to Pedro, I couldn't have asked for better service. Pedro was there daily for over a week to check on the moisture problem, remove flooring for better drying, etc. I hope he is recognized for his superior service - I'm sure that in the whole scheme of things, mind was a minor problem, but to me - it was a difficult situation.
I only wish ServiceMaster Restoration did restore work on mobile homes. Thank you for the great service.