The equipment used was setup to dry out the moisture. The monitoring of the drying process was impeccable. The technician was aware of the urgency of the situation and didn't remove the equipment until the moisture levels for drying were met.
Everyone was very professional, always made phone calls to advise what was going to take place before hand. They seemed to look at in the best interest of us and let the insurance company know things that needed to be taken care of, even though we may not have been aware of things or known what to look for.
Our project coordinator was always in touch and available. He helped us make good decisions and understood our concerns. The cleaning crewdid a real good job also. Everone they sent to us was respectful and were good at whatever their task was. Hopefully our insurance rep will be as good to work with.
They got here fast!! We had water damage and Service Master was here in no time to start the clean up process. It gave me the time I needed to handle everything else that goes into a property loss... They were very friendly and helpful!! They also worked around my hectic schedule. I would recommend Service Master to anyone that has a water leak in their home!!