Great to work with! Came when they said they would, or let me know if delayed. Kept me informed about progress of water mitigation.
Did the job in the time they originally estimated.
Took away all the material damaged by water.
Many thanks!
Harvey and Luke of Servicemaster are very helpful, explaining how the restoration process works. They are very professional and excellent at what they do. I would highly recommend them if you are in need of restoration cleaning.
When I called, Bobby answered the phone, took down my information and asked numerous questions. He then told me someone would be in touch. Moments later, Luke called me to get an understanding of our need. Within 45 minutes, Luke was here setting up equipment. In the days that followed, communication was clear and my concerns were answered. Luke, Harvey and Lalo did an amazing job of explaining each step to me and answered my many questions.
Harvey was incredibly responsive and kept me informed of each step in the process. He was very kind, understanding, and offered guidance on future steps.
Harvey Southall and his team were prompt, courteous, and efficient. They helped me navigate an unexpected, distressing situation. Harvey took the time to answer all my questions and helped me to feel less stressed and more in control. I recommend ServiceMaster Restore for mitigation management. Thanks again to Harvey, Luke, Fatima, and Lalo.
They did a great job with communicating and being transparent. They accepted our questions gracefully and provided us with adequate answers. I would 100% recommend this company. Only item I was hesitant about is the mold cleanup but part of that may be my lack of knowledge on how well antimicrobial solutions work.