Luvia was professional and her empathetic communication style during this process was very much appreciated. Luvia welcomed questions including repetitive questions. I would recommend Luvia to lead any project!
Devin, Johnny and Louis were all very professional and thorough. They also cleaned up after cutting holes in the sheetrock. My only complaint is Johnny removed my solid wood baseboards and quarter-round to punch holes in the sheetrock. He never asked me if I would like to dry them out or discard. Either him or his helper took them and threw them away. Now I have to pay my contractor to replace/repaint baseboards in that area. I suggest training the technichians to ask homeowners what they would like to do with the items removed during restoration.
These guys were super thorough, super friendly, and had great attention to detail for our situation. Would use these guys again in a heartbeat - but hopefully that's not ever necessary again!
Your crew was top notch. Professional and personable. Respectful of home. Worked in an efficient manner and explained things simply and thoroughly when asked. Were prompt when they set appointments to return for moisture readings. I hope to never need your services again, but if I do, I would definitely call on your company again.
Everyone was so nice and very helpful. They made this process so easy. I have already recommended Service Master to my friends. Thank you all again for all the help in this water issue.
The guys who came to our house sincerely cared about my family and really went the extra mile to help us out. Their care and compassion was definitely noticed.
The crew was friendly and very hardworking individuals. They cleaned the soot and went above and beyond anything I expected. Luvia kept me updated and informed. I would recommend them to anyone who has need of these services.