The SM Techs that came to my home Andrew and Steven were great to work with and were very knowledgeable and came up with a effective drying solution for my home. Also the 1st crew led by Andrew did a good job of cleaning up after cutting the loose Sheetrock and cutting holes in the Sheetrock so that the Sheetrock would dry out. Overall SM did a great job.
The Service Master team was extremely professional and friendly The Service Manager that came out to our home explained each step of the process and answered my questions along the way. The team was on time for each scheduled appointment. I would highly recommend Service Master.
You were prompt and explained what needed to be done and came back each day to check and see how the drying was progressing. Pulled the warped baseboards and got air under the carpet to help with drying. Explained why the air needed to reach the sub floor. Very happy with your services.
ServiceMaster stayed on the job every minute of the day. When I needed to call, I talked to a live person (which is rare in many companies). Everyone was courteous and understanding of my needs. I couldn't be happier.
The customer service was incredible! Everyone was reliable, friendly and professional. Everyone we came in contact with in the company worked to make this difficult situation as easy as possible for us.