I had water damage in most of my home. Service Master responded very quickly. Every one was kind and considerate. I was overwhelmed, they guided with a efficient plan and helped solved many questions I had.
I can't tell you how thankful I am for Service Masters and the expert, knowledgeable people that work there.
The service I received was outstanding. I called the main number and was told a local representative would call me back. Less than 15 minutes later, I received a call from my local branch and was told a technician would be at my home that afternoon. The technician called to tell me when he would arrive and he arrived promptly at that time. From the time I called to the time a technician was in my home, it was less than 2 hours. The technician was professional, efficient and explained my options thoroughly. He completed the work independently and efficiently and informed me when he would return. I was extremely pleased with the service.
All Kingwood Service Master we efficient and helpful, going out of the way to explain the process as well Stephen went out of the way to help my husband who has Parkinson's and was frustrated that he could not do more this was a bigger job that any one individual could do. That was very helpful!