1. The rapid response to our call for help. They were here working within about 30 minutes of the call. 2. The professionalism of the workers. These guys obviously knew what they were doing and dove right into it. They were courteous and hard working. Not a slacker in the bunch. 3. Kerry always kept us informed of everything that was happening and what to expect next. 4. Results! Our finished basement doesn't look like we had a flood and even better it doesn't smell like we had a flood. Amazing!
you were up front about everything. You gave plenty of information as to what was going to happen so I didn't feel like I was in the dark about anything. I was very pleased at how professional you were and how clean you kept everything considering the mess you had to deal with. Thank you very much.
The service was exceptional the workers were very thoughtfull and concerned for our needs. Service master took every step to ensure a safe environment for us to reside while the clean up was happening. Service Master Workers were exceptional in their clean up after the project was completed.
You came quickly and were able to do the floor removal without having to contract someone else. I appreciated your concern over our loss and that you did everything you could to make us comfortable during our drying time.