They were incredibly comforting to me as I wasn't sure how to proceed, and they treated me like they really wanted me to feel comfortable with what they were suggesting. The work was done very quickly, so quickly I wasn't even able to do some pre-work that would have helped them out. They were very gracious about that. They could not have been more personable or professional, a rare combination. I am so impressed with Service Master, and while I hope I don't need them again, I know who to call if I do.
I was very impressed by the quick response to my questions and phone calls and to any concerns that I had. I felt that Derek was very respectful of my concerns and took them seriously. He had to return to my home several times to evaluate new issues and was always pleasant and very professional.
The professionalism and care that was taken with our needs! Derek, Mike and Jason were so kind and sincere with our home and belongs. I wouldn't have wanted anyone else here!
Thank you gentleman!