I Have Never Had Such Thural , More Caring Professional People. I Never Had A Moment Worry In Any Of The Phases That Needed To Take Place. They Were Way More Than 100%
Looking Our For My Best Welfare. They Never HemHawed About Answering Concerns I May Have Had. Believe Me I Would say Without Hesitation If There Was One Phases of Restoring My Home Or Would Have Not Liked Something. I Am Not Bashfull About Speaking Out. Many People Know This About Me. I Have Delt With A lot Of Repair , Restoration To My Home. No One Has Come Close To This Company's Quality Of Service. Respectfully, [NAME REMOVED]
Clearlake,Ca 95422. 5-2017
The estimate was prompt and accurate. Brian Caulfield was very knowledgable and informative. The service was exactly as he described and actually took less time. There was no residual clean-up. We were extremely satisfied from star to finish in what could have been a very stressful situation.
I was so impressed with how punctual and reliable everyone was. Our service required multiple visits and the workers even came on Saturdays. They were always prompt, neat, considerate and gracious. Servicemaster made a very stressful situation tolerable and we are most grateful.
ServiceMaster responded in a quick response to my flooding problem in my home. They checked every day to see how everything was progressing. It was a stressful time and ServiceMaster reassured me that everything was progressing in a good manner.
All staff were very polite, respectful of the house, were clean (laid down floor covering, shut doors, etc), kept me informed at all time, mindful of locking things up when away, asked if everything was to my liking. I also added an extra service and the team accommodated me so well. I would love to do all future business with Service Master!
The team that serviced my house after a kitchen fire did a great job. The team leader (I forgot his name) was organized, obviously experienced, and thorough. He was a pleasure to deal with and represented your company well.
The two team members also did a great job.
Organization in getting everything g take. Care of and the staff who did all the work. They understand the hardship to your client and is very efficient and make everything so the home owner doesn't have to worry.
The employees were friendly, respectful and very helpful in the cleanup of my master bathroom which had flooded. Unfortunately for my family this situation has happened to my family twice within the last 6 month, my house and my Grandmother's apartment. ServePro worked on my Grandmother's apartment and the experience left a bad taste in our mouth from everything the did not do and should have and the lack of customer service they provided. ServiceMaster was not like this! Of course my first feeling is that I hope that nothing would happen again that I would need to use a cleanup company for home damage but if I did I'm glad that I now know which company I would want to come into my home to take care of it, ServiceMaster. Thank you guys for all your hard work!