They were very professional and they were extremely clean. As soon as I needed anything it was always given it right away. The guys were always on time and very respectful. They we're extremely organized and made it easy for us to find our belongings if we neede them. They took the time to pack and label the items so it was very easy for us to unpack when we needed too. This company has been the best respiration company I have ever dealt with.I Would definitely recommend them to friends and family.
Representative very polite and professional. Sent over contractor to provide quote to insurance adjuster. He sent quote to insurance adjuster very quickly. He followed up with me to advise and provide update. Thanks. Would recommend to others.
I was kept up to date at every step.
The project manager was very thorough. He explained the process. He checked the work of the demolition crew before completing the job. We were told that the stuff on the lawn would be taken away in two days and it was. Other neighbours had their stuff for a week or more. We just felt everything was organized and everything felt like it had a process. The demolition crew did not do certain things as the project manager wanted so he called them back. The demolition crew came back and finished the job the way the project manager wanted without a problem. All the crew were nice and kind and very polite. They worked really hard. The only complaint is that I was told that I would get an updated copy of the statement of loss as there were some things that were not added to the first list and it has been a week or two and we have not received it yet.
Very agreeable to any concerns or suggestions. Flexable around my tenants time schedule. Great looking final product. I did not have to fight them
for anything. Service master employees always had a smile and was willing to take the time and explain things to me. Carpenter did great job on trim and cabinets. Kyle did a good job at getting ball rolling on the job and answering any questions. The couple little tasks at end of job were taken care of with no questions asked.
Overall I found the job went really well but it did take a little longer than expected. Having said that, for how smooth things went, it was totally within a justified and acceptable length of time considering how busy they are as a company.