ServiceMaster Services by Marshall Googleplus-24

   173 Reviews
664 S. Columbus Street
Lancaster, OH 43130
(740) 653-1940
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Recent Reviews:

November 16, 2017
A.J.
Pickerington, OH
The service and staff were very good and friendly (Cory and Walter). Just one service guy gave me worst case scenario that was just a little too much to worry about, but he was still a nice guy. They took care to protect my walls and corners as they maneuvered around. I appreciate their time and hard work. Also Thanks to Nicole who was patient with all my questions on the initial phone call. Thank you.
September 11, 2017
P.G.
Columbus, OH
The person that came out to my house was quick to arrive and worked well with me being out of the house while he was working. I felt I could trust the associate and that made me feel more comfortable.
August 31, 2017
M.J.
New Straitsville, OH
Courteous and knowledgeable technicians.
August 16, 2017
J.S.
Chillicothe, OH
Your guys are awesome. They were very polite and professional. I would use them again if I ever needed their services, but hopefully this NEVER happens again. LOL
August 16, 2017
A.C.
Columbus, OH
Great communication, and I liked that they came back each day to check on how the drying out was going.
August 12, 2017
E.P.
Zanesville, OH
I liked the fact that when I called them I would always get a return call within the hour and they were very good to go every day and check my cabin to make sure it was drying out!
March 18, 2017
S.K.
Blacklick, OH
The service technician were on time and personable. They didn't mind that I have a huge dog that loves people. They worked efficiently and got things handled in 3 days. Thanks!
March 2, 2017
B.H.
Grove City, OH
Efficient and trustworthy
December 5, 2016
Bill Eckels
Reynoldsburg, OH
As soon as I was in contact with you, Jered came out within an hour and put everything in place to get the job started. He wouldn't even take a minute out to watch The Ohio State team playing football when we invited him. He was totally professional and extremely dedicated and efficient. Then the follow up team did the same thing. Really punctual and thorough. Brad who did the work on the two levels of flooring in the utility room worked tirelessly to do the job thoroughly and quickly. It was laborious, but he did it with a great attitude. Corey came to help and all made this mess so much more tolerable. Don also was a delight and professional. Thanks for being there!
October 19, 2016
Alice Montgomery
Logan
On time and come back as promised to clean carpets after work finished. Did a good job!
September 26, 2016
C.W.
Athens
Your employees were professional, friendly, knowledgeable, and willing to share their thoughts and findings with me each of the 12 days they came to dry out my house from the split in the refrigerator water tubing. My only concern was that after the reconstruction of the damage caused by the split tubing and you came back to deep clean my carpets, you did not remove all the stains in two places (one in dining room and one in living room) where your fans and or dehumidifiers were placed. Other than that, thank you for the high quality service you provided. ***You can share my name only if I will not receive any telemarketing calls or emails.
July 13, 2016
T.M.R.
Gahanna
They were quick to respond and very thorough. They called before arriving every time they came to our home.
June 29, 2016
E.S.
Columbus
prompt and professional service
June 10, 2016
Roberta Horn
Columbus
Everyone seemed pleasant and answered all our questions and concerns.
May 28, 2016
J.B.
Millfield
Mark Mukder was very professional gave us excellent customer service as he gave us a fair bid that was approved by the insurance company. I was totally ready to let him go ahead with the cleaning until a long time friend from Florida who is out of work offered to do the cleaning and rebuild of the house while staying there. He has been on it nonstop for last two weeks so I was very for rusted and he really needed the work. I am sorry that I did not get to use your service as it seems like a fair and honest company
May 24, 2016
S.A.
Columbus
Prompt and thourough
May 6, 2016
Cheryl Sulzer
Sun Lakes
You acted promptly to resolve the immediate problem. You also brought in other contractors to take care of damage caused by the water leak. Everyone worked well with our insurance adjuster in getting the information needed to him to expedite the claims process. Being out-of-state and unable to be present to arrange the needed contractors was a great relief. The fact that everyone responded positively to the need to finish by a closing date was truly awesome. I cannot say "thank you" enough for how easy you made what seemed like an impossible situation.
April 8, 2016
Necole Spencer
Lancaster
Your services were flawless! Everyone was very professional and respectful of our home. Best customer service I have ever seen.
April 3, 2016
Janice Smith
Nashport
They arrived in a timely manner and worked to clear up the water, disinfected the area, moved the items we had off the damp floor, and used fans and dehumidifiers to help with getting rid of moister. All of the agents we dealt with were friendly and knowledgeable.
March 30, 2016
James Edman
Circleville
Your quick response, follow-up and work with the adjuster and the competent people you brought in for restoration work including the piano, dry goods, appliances and counter tops, painting and new cook top installation. An area for additional training is elimination of cleaning solution drops falling on finished, uncovered surfaces like tile floors and cherry tables.