I appreciate the clear and prompt communications and the courtesy always extended regarding being informed as to the progress of the work and details regarding specific aspects of it. The work was done in a thorough manner and progress was very professionally monitored. Those who did the work showed an accurate knowledge of the materials being dealt with and the supervision in my opinion very effective and considerate of the personnel.
I haven't used the restoration service yet, but the quick response and turn around time was wonderful. I found out that my insurance will only cover Mitigation and not Remediation. What would be the cost for that?
PS: Seth McCartney was great!
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I was especially impressed with the professionalism and attention to detail exhibited by all the employees at Service Masters. Perhaps more important, I personally felt that everyone was very friendly.