We had an incredible experience with ServiceMaster SouthWest overall. We had a very short timeframe to get moved into a new home and after being contacted, they were onsite within the hour packing our belongings. They were professional, courteous, and very efficient.
Everyone was friendly and professional. ServiceMaster responded promptly and explained all procedures. The cleanup was very thorough and they made sure all areas were dry and ready for restoration. I will definitely use them again, if the need arises.
They came in after the disaster and helped us so much more than was required. Four months later they returned all items in excellent condition,and unpacked all items and put them back in their initial places. Hard workers,very caring and respectful of the homeowners. Would recommend them to anyone.
Alan was our technician and he did a great job. He was knowledgeable about the damage assessment and work that followed, extremely professional and worked very hard to complete the work in the time he quoted. I was very impressed!
Our assigned technician, Alan, was outstanding from start to finish. Was very informative, thorough and very honest with regards to our situation. Was extremely diligent in completing the task at hand, even without help some days. Alan found a missed leak that our previous plumbing technician did not repair. Had he not found this leak we would have been back to square one. Could not have asked for a better technician.
The employees who came to pack up my home were fantastic! Now that I have opened up my boxes, I see that nothing was chipped or broken!
The owners, Paulette and Jerry Janak were wonderful and compassionate. All of the employess are efficient and kind.
Called Kelly Stahlman in the very early hours on a Saturday morning to get her help and guidance. She was wonderful, came out to the house with some help. She set me up with Dean McLain at Servicemaster and Fire Reconstruction, they were both a class act. Servicemaster took care of us quickly and efficiently, I would recommend them again hands down.