The employees who came to pack up my home were fantastic! Now that I have opened up my boxes, I see that nothing was chipped or broken!
The owners, Paulette and Jerry Janak were wonderful and compassionate. All of the employess are efficient and kind.
Called Kelly Stahlman in the very early hours on a Saturday morning to get her help and guidance. She was wonderful, came out to the house with some help. She set me up with Dean McLain at Servicemaster and Fire Reconstruction, they were both a class act. Servicemaster took care of us quickly and efficiently, I would recommend them again hands down.
I used both Serve Pro and Service Master during a recent house flood. Serve Pro was was dishonest and refused to take responsibility for damages. Service Master did a great job in packing us out and returned all our possessions in their original condition. I would definitely use Service Master again.
Our contact person was Daniel. Daniel as the consummate professional. When he arrived, he introduced himself, told us the recovery plan and immediately went to work.
He was absolutely focused on his job; my wife and I were are remain amazed at his work ethic. The best word is driven. I would liken his attention to to task as a surgeon responsible for the recovery and health of critically ill patient! He was absolutely amazing, and he was always on task, attacking the problem, until the task was complete to the satisfaction of Service Master standards. Daniel is a definite asset to your organization!
Called because my hot water line in house burst and did damage to newly renovated rooms. ServiceMaster answered my call for help immediately. Brian and Steve were there within 2 hours and quickly assessed the damage and started the cleanup and drying process. They consulted me on everything that they would; and how insurance dealt with compensation for their service, and explained everything to my complete satisfaction. They also clean up after themselves each time...even mopping my foyer floor because the front door was the access they had to use to bring in equipment.
ServiceMaster is the group to call if you have damage like I did. They are the best at what they do and the nicest guys you will ever meet.