Called because my hot water line in house burst and did damage to newly renovated rooms. ServiceMaster answered my call for help immediately. Brian and Steve were there within 2 hours and quickly assessed the damage and started the cleanup and drying process. They consulted me on everything that they would; and how insurance dealt with compensation for their service, and explained everything to my complete satisfaction. They also clean up after themselves each time...even mopping my foyer floor because the front door was the access they had to use to bring in equipment.
ServiceMaster is the group to call if you have damage like I did. They are the best at what they do and the nicest guys you will ever meet.
Roger was very courteous, knowledgeable about the process and answered my questions no matter how many I had. He treated us with respect and made this process easier to deal with. When it came time to pack and move my things, Roger & AC were very careful and professional.I definitely would recommend your company to others.
I appreciate that my service master crew explained the process and everything they were going to do prior and during the restoration services. They were professional, friendly, and worked efficiently. I was very pleased with the overall services. Thank you Roger and Allan!
The technicians were professional, courteous and careful with their equipment while performing their tasks. They explained each step of the process and were responsive to questions and concerns we had regarding possible issues that may arise at a later date. We were completely satisfied with the service provided and would recommend ServiceMaster Southwest without hesitation.
Courteous and polite even though you are stressed and your first floor of your house is all wet.
Showed up 90 minutes after my initial call to State Farm and got started right away.
Explained what was going on and what had to be accomplished right away and longer term.
Made sure that State Farm claims department knew that we had excellent service from Service Master.
Would definitely call them and recommend them to friends for future work.