Staff was prompt and thorough! Answered all of our questions right away and were extremely helpful! We were so satisfied with the quality of their work and how quickly they completed it for us to ensure our safety!
In the midst of our devastating disaster, your staff was polite, kind and professional and assured us that everything would be just fine. They worked tirelessly knowing the job at hand and they worked as a team - no task was beneath anyone. They really, truly cared about us, our home and our personal property.
The staff showed up day after day to work and check on us until their work was complete. We could not be more pleased with your company and speak very highly about it to our family and friends.
Thanks again for getting us through a terrible experience.
Sandy [LAST NAME REMOVED]
[PHONE NUMBER REMOVED]
Our service master rep., Chad Baeten was extremely helpful & guided us through the process step by step. He kept us informed of the progress, answered our questions & kept in touch with us to make sure any questions or concerns we had we answered. Our property was handled with care & thoroughly cleaned.
They came within 2 hours of our call for help. The people were very polite and nice. I liked the calls before they came to check the equipment. Maybe they were aggressive in tearing off the paneling because now we cannot find any to replace it and I'm not sure the insurance will pay for changing the whole room.
the price was a lot for the time spent at our home.
I am very happy with the work that was done on the cleanup of damage and smell that was caused by raccoons in our Park Model home. It was a pleasure working with Project Manager Michael Koenig. He was on top of everything and always kept me informed on the work going on during the cleanup. I would definitely recommend ServiceMaster Speciality for anyone in need of their services.
Personable staff. Detailed explanation of process. Always made aware of equipment checks. Each person that I spoke with from the company helped to make an awful situation much easier to deal with! I hope that I will never NEED to use them again, but they would be my first choice if I found myself in a similar situation in the future.