Sam and his team of Nancy, Melissa, Silvia, Civia, Collin, Jose, and Lupe were great at packing our things and moving us out and back into our house during our recent water damage reconstruction. Sam even created a "lounge area" for us when we were back to check out the daily progress! We would highly recommend them!!
The team was very professional, consistent and finished the job in a timely matter. What I valued the most was that I had a very hectic work schedule and they communicated daily with me to make sure that the times that they needed to complete their work was also centered around my work schedule.
The representatives from ServiceMaster that came to my house, Robert and Mike were incredibly respectful of my family and my home they told us exactly what was going on and work on time.. answered all our questions.. and there were many!! They put the house together the best they could when they left their equipment.. Robert came by every day just as he said he would right on time to check on the equipment and the condition of the carpet and floors and walls.. it was great to be able to depend on someone, as we have had terrible luck with contractors lately one causing the flood that resulted in service Masters visit to our house... Again we appreciate Robert and Mikes professionalism and above all their impeccable customer service!!!
Very friendly and helpful staff. They took great care to protect my furniture and kept things as clean as they could. They did not rush through the job and were here within 2 hours of me finding the leak. They did all the work and even left me a note, rather than waking me when they left in the middle of the night.
I experienced a water loss at my house, a first for me. ServiceMaster TEAM was so helpful, professional and timely. The crew arrived quickly, helped educate me on the impact of water damage and what to expect during the process, eliminating my fear of the unknown. Communication is key, and ServiceMaster TEAM was terrific at scheduling the daily equipment checks, and contacting me to confirm arrival times. If I ever experience another catastrophe at my home, I know I will contact them again. My sincere thanks go to Richard, Adrian, Mike and all the other helpful staff at ServiceMaster TEAM!!! You are the best.