All I can say is that Service Masters has the most dedicated group of people I have ever known! The team was very friendly, caring , efficient, and professional! I felt overwhelmed from the onset of this daunting task of getting my house back in order, but they assured me that it would be fine! The team worked quickly, calmly in what I saw as chaos. They are all about customer service and I was well taken care of from the first day the cleared my soggy house until they moved every piece of paper back in! What was most impressive was the integrity and honesty! The Service Master team gets a A+++
The Nancy was absolutely wonderful and very patient when we had a pipe burst in the house. She talked us through every step of the way and were out in an instant!
Sam and Richard were very nice/knowledgeable and professional when working in the house. I would highly recommend this company!!!
The professionalism of the Service master team, both the technicians and also the owner of the company, who spoke with me extensively about the repairs and answered all of my other questions. An OUTSTANDING JOB BY THIS VENDOR!!!
Response time was very quick. Willie McLane is my representative and I cannot say enough good things on his behalf! He was very professional, kind and helpful. I asked a lot of questions and he answered all politely and professionally. I felt like he cared for my home as if it were his. Willie knows what he needs to do and gets it done, even if it takes more days than he first quoted to dry walls/floors. The company provides the best equipment available to get our home back to live-able condition. Willie and his crew made a stressful situation better and Jennifer (at the office) is a great support. Thanks ServiceMaster Team!!!
The manner in which all the personnel Robert, Crew, Willie and Richard were courteous, professional and treated my stressful water problem like my home was their own. They were always pleasant and comforting that it would turn out very well. I can understand why you are a preferred provider of my insurance carrier. Thank you all for a GREAT resolution of a trying situation.
Your Teams are awesome. Friendly, professional, thorough and considerate. I’ve been very impressed with both of the teams who have worked and helped me in my home. The staff goes above and beyond to help make a tough situation easier. Thank you Servicemaster for all that you’ve done for me.