Prompt, friendly, a "let's get it done now" attitude - they jumped right in and started the water/sewage damage clean up immediately in basement and 1st floor. They listened to the customer and insurance rep and had a full understanding of what needed to be done. They did not leave until finished (or what they could finish at given time). They were respectful and as clean as possible when removing debris/contaminated items. They treated all my belongings as if they were treasures, taking great care in cleaning/moving them and nothing was damaged/broken. They were absolutely phenomenal! This was my first experience with a restoration company and they easily exceeded all my expectations. I would recommend Servicemaster to the rescue to anyone who needs it. Thank you for much for helping to keep my stress levels down with this accident by sending in the professionals!
The guys were very friendly and they work very quickly. The room was cleaned and smell a 100% better when they finished.
I don't have any mold or mildew. I am very please and say a job well done.
Even friends and family have commented how fresh the room smell, you would not have known that I got flooded.
The 2 gentlemen who worked here were extremely courteous and efficient. They were both very
carefull about going in and out of our home. They put down protection on the floors. They explained every thing thet were doing and going to do. Very hard workers.We have workers in
our homes before, but none like these 2 men. I have already told nieghbors and friends
about our experience with Service Master. I hope your other crews are as good as this one.
These fellows deserve a raise. Thank you for making a messy situation easier to get through
The team was very helpful, efficient and prompt, Mike and Julie have been especially responsive and competent. Always very professional and eager to please while under great stress themselves with many other "fires to put out",so to speak.
The quick response to the call for assistance on the day of the crisis. The constant communication from the top down.
The way the site was left "clean and neat". The quality of the workers and also the politeness.
From top to bottom...a home run.
Friendly & hard working people. Our basement had flooded due to sump pump failure, & we had some mold. I couldn't believe what a thorough job they did! I felt that my home was safe to be in again! Thanks for the great job done by a great team!
Excellent Crew that worked hard and was sure to do the "JOB" RIGHT.
Mike Odeh, guy heading up the team and first person to assess water damage to my basement knew exactly what to look for when first investigating the situation and was extremely knowledgeable about extent of damage and how to clear out the water damaged parts of my finished basement & what needed to be done to "clean" the area and measures needed to be taken to prevent mold. The entire crew did a through JOB!!!!