Randy [LAST NAME REMOVED] at Shore Mortgage really made the process of refinancing my house a breeze. He was able to offer me competitive rates with an added bonus of working specifically with ERS of Texas employees to offer even better prices. Even though I never met Mr. [LAST NAME REMOVED] face to face, he treated me like I was his only customer during the entire process to make sure I knew every step of the way what to expect. From the get-go, he took the time of understanding my family's needs to find the right solution to ultimately save my family and I thousands of dollars down the line.
I appreciate the discount and the communication. There was some frustration with the Appraiser and the communication with Class. But the underwriter eventually reached out to me and we were able to get everything resolved about a month after my initial closing date.
I love the ontime and can do philosophy. I was having a hard time with another lender and Corey save the day. This guy is awesome. He is highly recommended and very good at what he does. I am happy that i had the opportunity to work with him.