By far this is the best bike shop in town!!! The line of bikes and parts they sell and have available in the shop are excellent. The staff is extremely friendly and knowledgeable! The mechanics are also excellent and get you fixed up as soon as possible. Finally the owner Leon is always there working himself and sets a great example for everyone else that works there.
-Jesse B. Kalter, Esq.
Yesterday I bought my second e-bike — a Specialized Turbo Levo Alloy — from Sierra Cyclesmith in Reno, NV, and the experience was outstanding.
I already own an e-bike in Europe, but this was my first purchase here in the U.S., and the team made everything easy and smooth. They were incredibly knowledgeable and took the time to walk me through all the details of the Turbo Levo, answer my questions, and make sure the bike was perfectly set up for me.
They also helped me choose the best bike rack for my car and recommended the right accessories without any pressure — just honest, professional advice focused on what actually made sense for my needs.
Great customer service, great atmosphere, and a team that clearly knows and loves bikes. I highly recommend Sierra Cyclesmith to anyone in the Reno area looking for a new bike or e-bike.
Thanks again, guys!
Very friendly yet professional… I want to give prompts to Noah for enlightening me on the technology of these new bikes, and his enthusiasm to answer any questions I may have in the future.
Thank you I won’t take my bikes anywhere else!
Noah and the team are knowledgeable, friendly, and great at what they do!
I recommend them highly for new bikes, swag, repairs, hanging out, any bike needs!
The team at Cyclesmith is top notch and attentive. There is no question they can't answer in an honest and helpful way.
They also support the efforts at Sky Tavern to build the best Bike Park possible!!
Thanks, Guys
Yale Spina
Board Chair
Sky Tavern
A 501c3 Non-Profit
Sports Education Organization
They honored my strange request (switching out wireless shifters for mechanical) without laughing at me (at least, not to my face, lol), shared some good tips for my new bike, and didn't try to "upsell". I've bought from them before and I'll be there in the future