Sierra Cyclesmith Googlemaps

   1447 Reviews
7007 S. Virginia St.
Reno, NV 89511
7758529253
Visit Website

Recent Reviews:


Prompt friendly service
Report a concern

I can always find what I need to fix up my bike the day that I need it. The techs are knowledgeable and helpful.
Report a concern

Have the products I am interested in. Staff did a great job explaining pros and cons of products I was looking at and were very knowledgeable.
Report a concern

Sierra Cyclesmith definitely has top notch parts and products and Sam was very good with helping me find what I need in a bike rack.
Report a concern

The young man Hayden was very professional and courteous. Hayden took the time to break down my wheel , replace the valve stem, insert new sealant and have me on my way in minutes. I also decided to purchase a few items I had been needing. 💪🏻
Report a concern

It is always such a pleasure doing business with Sierra Cyclesmith. They are always willing to help and answer any questions I have, I feel very comfortable walking in that I will get the answers I need. The service is above and beyond compare. This is absolutely my favorite bike shop, and has been for over 20 years.
Report a concern

You treated my wife with respect and handled all of her ebike issues on the spot instead of making her wait to get an appointment. She felt like a truly honored customer.
Report a concern

This is the best bike shop around. Great, knowledgeable people, outstanding products, selection and all the help you need in moving through the world of mountain bikes, especially e - mtbs. They always have time for each rider and solving the problems presented to them. Thanks Leon, Ted, Noah, Sam and Kelso for all the help. Jim Parry
Report a concern

The shop mechanics are friendly, honest and knowledgeable.
Report a concern

The staff was very knowledgeable and helpful. The owner even came out and discussed the issues we were experiencing with our bikes. The staff provided quotes on how much bike repairs would cost and stayed within those parameters. And they called us when they found something unexpected so we could make an informed decision. They also noted a day of completion. We were very satisfied with their service and will be a return customer. Thank you!
Report a concern

The people there are very knowledgeable.
Report a concern

Good service, they did a few things, that the factory should have addressed on a new Bike. (My opinion). That made sense to an Old Guy, (Me) without charge. Much Thanks!
Report a concern

Super helpful and knowledgeable staff. Anytime I go in I get an answer instantly. Love this shop
Report a concern

They do a great job and are great people.
Report a concern

I greatly appreciate the tech reaching out to specialized for warranty coverage and getting work done in timely manner. He also kept me in the loop about what was going on.
Report a concern

The staff is helpful, knowledgeable, and friendly. The pricing is quite reasonable oh and a great inventory of products
Report a concern

I brought two older bikes in that had not been ridden for a minute. The technician (Greg if I remember right) did a quick assessment and told me what he recommended in the way of service. Both bikes are running great now and we've been out riding pretty often since then. The prices seemed reasonable and I'm happy that we're back on the road. Glad to support and recommend this bike shop!
Report a concern

You had a good supply of Specialized bikes quickly available to build. It was assembled well with the purchased options. The sales people were knowledgeable and helpful in explaining the bike operations and features and setting the seat height. I liked that they service the bikes in their store also.
Report a concern

The most friendly and knowledgeable staff of any bike shop I have visited in the last 35 years.
Report a concern

Love my specialized ebike! Good service from the tech! Thank you
Report a concern