Sierra Cyclesmith Googlemaps

   1453 Reviews
7007 S. Virginia St.
Reno, NV 89511
7758529253
Visit Website

Recent Reviews:


You have a good number and variety of emtn bike choices in my size. Your staff was extremely helpful and easy to work with over the phone.
Report a concern

I can’t say enough about Sierra Cyclesmith particularly with regards to your staff and the mountain bikes you sell. I often talk about your shop and the friendly and helpful technicians and sales people. Keep up the great work. An example of your devotion to customers is my absence for several years. My dear wife had been ill for some time, so I felt it important to be with her most of the time. When I returned to the shop, Ted who had help me in the past, remembered me right away. Believe me, I was taken back realizing all the customers he had helped during my absence of over two years and by the way, I had gotten older (83 years old). Yet he remembered me. When I told him and the newer staff members my wife had passed away, they were so consoling it literally brought tears to my eyes. The people at Sierra Cyclesmith, those past and present will always have a special place in my heart. Thank you for your dedication.
Report a concern

Fantastic, knowledgeable and prompt service. Highly recommended!
Report a concern

Great service center, had my bike tuned and it looks and rides like new.
Report a concern

Expert service
Report a concern

Quick service. Saved me money on something I needed badly. Friendly service and manager is a prince.
Report a concern

Very qualified mechanics who always do a great job for us.
Report a concern

Every time we’ve been to your store, we’ve had exceptional service and personal attention. We always recommend it to everyone we know.
Report a concern

Always fast, friendly and professional service
Report a concern

Best bike shop in Reno! Great staff and lots of knowledge staff always there to help! In addition to the great staff and the owner Leon, their line of products and bikes are second to none! This is the only place I've gone for years! - Jesse B. Kalter, Esq.
Report a concern

Prompt friendly service
Report a concern

I can always find what I need to fix up my bike the day that I need it. The techs are knowledgeable and helpful.
Report a concern

Have the products I am interested in. Staff did a great job explaining pros and cons of products I was looking at and were very knowledgeable.
Report a concern

Sierra Cyclesmith definitely has top notch parts and products and Sam was very good with helping me find what I need in a bike rack.
Report a concern

The young man Hayden was very professional and courteous. Hayden took the time to break down my wheel , replace the valve stem, insert new sealant and have me on my way in minutes. I also decided to purchase a few items I had been needing. 💪🏻
Report a concern

It is always such a pleasure doing business with Sierra Cyclesmith. They are always willing to help and answer any questions I have, I feel very comfortable walking in that I will get the answers I need. The service is above and beyond compare. This is absolutely my favorite bike shop, and has been for over 20 years.
Report a concern

You treated my wife with respect and handled all of her ebike issues on the spot instead of making her wait to get an appointment. She felt like a truly honored customer.
Report a concern

This is the best bike shop around. Great, knowledgeable people, outstanding products, selection and all the help you need in moving through the world of mountain bikes, especially e - mtbs. They always have time for each rider and solving the problems presented to them. Thanks Leon, Ted, Noah, Sam and Kelso for all the help. Jim Parry
Report a concern

The shop mechanics are friendly, honest and knowledgeable.
Report a concern

The staff was very knowledgeable and helpful. The owner even came out and discussed the issues we were experiencing with our bikes. The staff provided quotes on how much bike repairs would cost and stayed within those parameters. And they called us when they found something unexpected so we could make an informed decision. They also noted a day of completion. We were very satisfied with their service and will be a return customer. Thank you!
Report a concern