I had a great time with the staff picking out the e bikes that fit our needs and wants. We are very happy with the bikes we chose being the Serial One Mosh city and the Surface604 Shred.
I was pleasantly surprised by how great the customer service was! From the phone call to walking in the door Dion and their team were so helpful, friendly and knowledgeable.
Would highly recommend!
I showed up at the end of a long day and a long drive with my toddler to have my bike serviced by Sierra E-Bike because that is where it was originally purchased.
I was hesitant to even walk in because it was so close to their closing time and I had my kid with me, but I was welcomed in with a warm attitude by a team member that had a wealth of knowledge in this market. It was so refreshing to be helped by someone that takes pride in what they do!!
When i picked it up after being serviced it looked brand new and all concerns or comments about the status of my bike have now been resolved.
Bottom line, these guys took care of me. I would recommend them to anyone looking for an E-Bike.
I purchased a Surface 604 Shred a week ago from Sierra Ebikes and couldn't be happier! Dion and crew go above and beyond to make the purchasing experience a great one. They are highly knowlegable on the quality bikes they carry. They ave all the essentials, and accessories you need to get started, or upgrade your current ride. The service tech, (didn't catch his name, sorry) is knowledgable, helpful, and is a hoot! Need and Ebike or service? You won't do better than Sierra Ebikes!
I bought my E Bike and a Bike rack from Sierra E Bike and have always received great customer service for all my needs concerning both my purchases!
Thank you 😊
I bought a runner x ripper from you and I love it. You guys have taken well care of me in getting the right bike. I appreciate your friendly service also.
I brought my Serfas e-bike in for a flat repair and tune-up. It was ready to pick up later that day. Both Max and Brad were very helpful and I'm riding again! Thank you!