We went to check out e bikes yesterday and loved the velotric discovery and breeze models. Max and Dion very patiently answered all our questions and set us up for a test ride. I was nervous to ride mine but Max did a great job at explaining the bike features. Both my husband and I loved the bikes and we were lucky that they had both models in stock and ready for pickup in two days! Thank you for the great experience!
It's not so much with products, that are of course great, but the attentiveness and support to getting the right bike to the customer. Everyone at Sierra E-Bike, including to the owner listens to the customer's needs and physical requirements, or restrictions, and adapts their bikes and accessories exactly to the customer's specific needs. They could easily sell anything to anyone, but they don't. It's very rare these days to find a business, in any field, that is so supportive in every way. The products are incredible, but the people are better!
Obviously, we highly recommend Sierra E-Bike, Tof & Robin
The staff at Sierra E-bike are very knowledgeable about their e-bikes and were able to explain the options that best fit my needs. They are customer focused and understand what I was looking for in an e-bike.
They were friendly and helpful and found the right bike for me.
I would recommend Sierra E-bike to anyone looking to learn more about and purchase an e-bike.
I was a little hesitant at first because somebody was they’re talking bad about your store. Once I started talking to our sales person and was reassured, I was happy to talk about the bike and take a test drive. We really didn’t have any intention on buying a bike that day, but I was very happy with the product and ended up buying the bike. I love the fact that I was worked with to get the price I was comfortable with. Yes I would recommend the shop as a good place to purchase your bike or get help with your current bike.