SIERRA E-BIKE SUPERSTORE Googlemaps

   943 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
5305039000
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Recent Reviews:


friendly service people / gerat pricing
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It's not so much with products, that are of course great, but the attentiveness and support to getting the right bike to the customer. Everyone at Sierra E-Bike, including to the owner listens to the customer's needs and physical requirements, or restrictions, and adapts their bikes and accessories exactly to the customer's specific needs. They could easily sell anything to anyone, but they don't. It's very rare these days to find a business, in any field, that is so supportive in every way. The products are incredible, but the people are better! Obviously, we highly recommend Sierra E-Bike, Tof & Robin
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Personal and friendly service
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They were very helpful and on top of servicing my quietkat Ebike.
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The products have been quality and the service is very friendly, responsive, and knowledgeable about their products!
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The products are very good quality and the service is excellent! Always friendly and knowledgeable and they go above and beyond!
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I was treated as a person, not just a customer. The staff was welcoming, knowledgeable, and upfront about all phases of repair.
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They figured out my problem n fixed it. Something the other shop could not and were fair on price. What more can u ask?
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The Gentleman that waited on me yesterday was very professional and inspiring. Thank You for the great service.
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The staff at Sierra E-bike are very knowledgeable about their e-bikes and were able to explain the options that best fit my needs. They are customer focused and understand what I was looking for in an e-bike. They were friendly and helpful and found the right bike for me. I would recommend Sierra E-bike to anyone looking to learn more about and purchase an e-bike.
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I was a little hesitant at first because somebody was they’re talking bad about your store. Once I started talking to our sales person and was reassured, I was happy to talk about the bike and take a test drive. We really didn’t have any intention on buying a bike that day, but I was very happy with the product and ended up buying the bike. I love the fact that I was worked with to get the price I was comfortable with. Yes I would recommend the shop as a good place to purchase your bike or get help with your current bike.
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The E Bikes are well made and the team brings valuable experience supporting a purchase decision based on lived knowledge.
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nice
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The servicing of our two bikes was conducted in a quickly. Brought in on a Wednesday morning and they were ready by the next evening.
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Very knowledgeable about the products! Promptly returned my call when confirming a product inquiry.
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Clear communication, very thorough, good selection of bikes and accessories.
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Great customer service. The owner is a rockstar! He helped my grandson find the perfect EBIKE for his needs, skill and budget.
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I hit 5,000 miles on my e-bike and needed brakes and other adjustments, so as always I took my bike to Sierra E-bikes. Dion and his crew took excellent care, as always. I also had an opportunity to check out what's new. Dion has a huge collection of the best bikes on the market. If you are in the market for an e-bike, you wont find any better products or service than Sierra E-bikes!
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Great experience, looked at bikes a few times before I bought. Each time I had questions, and they had answers. Pretty confident I purchased the exact right bike.
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We like the variety and quality of all the products they offer and the fact that we could test ride them was awesome! The service is excellent! Everyone is extremely helpful and go above and beyond to help you learn about each type of electric bike so you can chose the one that works best for you. Knowing that they stand behind their products and provide service and maintenance is very important to us.
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