SIERRA E-BIKE SUPERSTORE
848 Reviews
Recent Reviews:
April 25, 2024
Dustin Berry
My wife and I bought 2 of the Troxus Explorer e-bikes from the guys at Sierra E-Bike. Dion the owner definitely took care of us and pointed us in the right direction. The knowledge that Dion and their mechanic Brad had were second to none. Also we were going to buy a couple locks from them and they only had 1 in stock so Max offered to drop it off at my house when it came in! Who does that anymore! If you're thinking about buying an e-bike defiantly talk to them first, don't just order it from the manufactures website like I almost did. I wouldn't have been happy with the bike I chose and I would have paid more. Dustin B.
April 24, 2024
Stan Karp
Always have great service at Sierra E-Bike. with fast and friendly service each time.
This last time, I had a problem with my tire (went flat after not used for the winter, but unable to add and hold air) I called and asked if i could come in the next day some time after lunch, as i was not sure when I would be in the area, They checked with the service department and agreed to an open ended time for me. Drove up, backed into spot and before I could unlock my bike from the rack, they were there to assist me in removing the bike, and then taking it into the shop for me, Got my tube replaced (had a hole at where the valve went into tube), and they did a safety check on rest and a couple quick adjustments. Always appreciate the quick and friendly service and their extensive knowledge.
April 13, 2024
D.D.
They listened to our needs and wants and helped us to find the correct bike to match. We get that we received great value in our purchase. They were very friendly and helped us safely try out the bike. They were not pushy. They extended several payment options. They also offered an extensive tune-up
April 13, 2024
D.B.
April 10, 2024
Bea Gaffney
I just purchased an Emojo E trike at Sierra E Bike shop in Penn Valley. Dion, Jay, Brad and Max were all wonderful and so helpful. Jay spent two hours with me orienting me to the new trike and making sure that I felt comfortable. Brad made many custom adjustments to ensure that the trike fit me perfectly. Dion oversaw the entire operation with professionalism, immense experience, and great service. I am so appreciative to know that there is a full service knowledgeable E Bike sales store in Northern California with an inventory of trikes. We drove 21/2 hours to come to this store so that I could try out a trike and not just purchase it online. They deserve every single one of their hundreds of 10 star reviews!
April 4, 2024
George Matson
WELL IT HAPPENED. AFTER 5200 TRAIL MILES ON MY SONDORS EBIKE IT BROKE. THE ELECTRONIC DISPLAY GAVE UP. NO PROBLEM, ORDER A NEW ONE FROM SONDORS. WHOOPS!!! SONDORS, FOR WHATEVER REASON, IS NOT TAKING ORDERS ANYMORE. AFTER SEARCHING SEVERAL LOCAL EBIKE SHOPS FOR THE DISPLAY, WITH NO SUCCESS, I TOOK THE EBIKE AND THE BROKEN DISPLAY TO THE GUYS AT SIERRA EBIKES. THEY TRIED 3 DIFFERENT DISPLAYS ORDERED FROM AMAZON, WITH NO SUCCESS. BEGINNING TO LOOK LIKE I HAD A 75 POUND PAPER WEIGHT. WAIT A MINUTE. I KNOW DION AND HIS CREW, MAX, JULIAN AND BRAD CAN WORK MAGIC. SURE ENOUGH, AFTER SOME SERIOUS DIGGING THEY LOCATED THE OUT OF STOCK, OUT OF PRODUCTION PART. WORKS LIKE A CHARM! THANKS GUYS, I'LL MAKE SURE SANTA BRINGS YOU SOMETHING EXTRA THIS YEAR.
April 1, 2024
Mary Kirk
March 29, 2024
David Noel
We went to Sierra E-Bike for information and to look at the different bikes.
The staff provided us with excellent information and suggested other bikes that would better suit our needs after listening to our reasons for considering an e-bike.
The were patient and through. We test rode the bikes and knew after that we were in good hands.
Prices were reasonable and service was exceptional.
March 22, 2024
S.C.
March 21, 2024
Melonie Staser
March 19, 2024
Bart Young
I would highly recommend Sierra Ebike if you’re considering buying one. I had a spinal cord injury 6 years ago that left me partially paralyzed. I really wanted to get back into biking so I bought one of their best Etrikes. It didn’t work out for me and they took it back with no questions. Dion and Max did some research and delivered a different design they thought might work and it did. So I’m finally back in the saddle again!
March 15, 2024
John Messick
March 8, 2024
Norman Franklin