859 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
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Recent Reviews:

Very happy with the purchase in the service thank you very much, Steve

Friendly people that do what they say. So far the bike has been great.

Excellent customer service Max & Brad are great and very knowledgeable and helpful.

Very accommodating and found my brakes needed rep,acing when it was in for a broken chain

Everyone is friendly and professional.

Very friendly, super varied inventory to choose from!

Brad and Max are great! Always great customer service!

I appreciate the honesty of Jay and the Owner. I look forward to get my bikes next week.

Knowledgeable staff terrific inventory to choose from and great prices

Excellent knowledge and a great service department

I just had my bike serviced by Sierra E-bike. As usual I received professional and courteous service.

Good assortment of bikes, friendly staff and good service

Good people

Extraordinary support both technically and administratively. After having a terrible experience with a bike store where I purchased by serial 1 bike, I was truly impressed with the guys at Sierra ev. Given that I didn’t purchase my bike from them I was taken back by the support they gave me.

Like the customer service . . . think you need to add smaller, lighter ebikes under 35-40lbs max. Thanks

Dion and his team are amazing and provide the best customer experience ive had anywhere in a long time! They are knowledgeable, understanding, willing to work with you and make sure you leave as a satisfied customer. Dion will go out of his way for his customers and is a great man overall. I would highly recommend this business to anyone looking for an EBike

My wife and I bought 2 of the Troxus Explorer e-bikes from the guys at Sierra E-Bike. Dion the owner definitely took care of us and pointed us in the right direction. The knowledge that Dion and their mechanic Brad had were second to none. Also we were going to buy a couple locks from them and they only had 1 in stock so Max offered to drop it off at my house when it came in! Who does that anymore! If you're thinking about buying an e-bike defiantly talk to them first, don't just order it from the manufactures website like I almost did. I wouldn't have been happy with the bike I chose and I would have paid more. Dustin B.

Always have great service at Sierra E-Bike. with fast and friendly service each time. This last time, I had a problem with my tire (went flat after not used for the winter, but unable to add and hold air) I called and asked if i could come in the next day some time after lunch, as i was not sure when I would be in the area, They checked with the service department and agreed to an open ended time for me. Drove up, backed into spot and before I could unlock my bike from the rack, they were there to assist me in removing the bike, and then taking it into the shop for me, Got my tube replaced (had a hole at where the valve went into tube), and they did a safety check on rest and a couple quick adjustments. Always appreciate the quick and friendly service and their extensive knowledge.

Excellent service and top of the line E-bikes

They listened to our needs and wants and helped us to find the correct bike to match. We get that we received great value in our purchase. They were very friendly and helped us safely try out the bike. They were not pushy. They extended several payment options. They also offered an extensive tune-up