SIERRA E-BIKE SUPERSTORE Googlemaps

   926 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
5305039000
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Recent Reviews:


Great customer service. The owner is a rockstar! He helped my grandson find the perfect EBIKE for his needs, skill and budget.
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I hit 5,000 miles on my e-bike and needed brakes and other adjustments, so as always I took my bike to Sierra E-bikes. Dion and his crew took excellent care, as always. I also had an opportunity to check out what's new. Dion has a huge collection of the best bikes on the market. If you are in the market for an e-bike, you wont find any better products or service than Sierra E-bikes!
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Great experience, looked at bikes a few times before I bought. Each time I had questions, and they had answers. Pretty confident I purchased the exact right bike.
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We like the variety and quality of all the products they offer and the fact that we could test ride them was awesome! The service is excellent! Everyone is extremely helpful and go above and beyond to help you learn about each type of electric bike so you can chose the one that works best for you. Knowing that they stand behind their products and provide service and maintenance is very important to us.
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Always very helpful, and they know me when I come in.
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Dion & his crew are very knowledgeable & courteous & helpful! I highly recommend them!
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Prompt service!
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I have two Espin Nesta's. Purchased used around 400 total miles,They were originally purchased, from Searra bike. I had poor rear brake performance , Call searra ebike and they helped me with how to and were to get parts and service. They were very helpful and freindlyto help me, No Bike shops in Ketchikan Alaske , Thank You SEARRA Ebike for your Help and knowledge on Bike Sales and service these E Bike's put the fun back in bike riding THANK YOU
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Always good service and available
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Because my E-Bike was built with great quality parts and runs great and will always be returning customer. Sincerely Eric Quintero
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Very knowledgeable and helpful staff
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I don't know where to start. Even before meeting in person, Dion was extremely kind and polite to me and understanding of my needs. When I dropped my daughter's bike off, he explained my options and what they would do. I wasn't in a hurry to get it done but they completed the tire repair pretty fast. They also cleaned the bike up for her. She was very happy, I was very happy and I would shout it from the roof tops that Sierra E-Bike is THE place to take your bike for repairs, or better yet, to purchase your own E-Bike. As he told me, they repair anything with pedals. Thank you guys for being so awesome.
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Selection of bicycles and accessories.is very excellent the employees are very well informed
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The friendly and knowledgeable crew have helped us not only purchase two e-bikes but also helped with an urgent warranty claim, resolving it quickly and assuring they would go to bat on our behalf. I’d highly recommend their shop to anyone considering an ebike or who already own an ebike!
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I had a great time with the staff picking out the e bikes that fit our needs and wants. We are very happy with the bikes we chose being the Serial One Mosh city and the Surface604 Shred.
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Knowledgeable / competent folks. Friendly and accommodating.
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Can’t wait to ride!! Great customer service
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I was pleasantly surprised by how great the customer service was! From the phone call to walking in the door Dion and their team were so helpful, friendly and knowledgeable. Would highly recommend!
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I showed up at the end of a long day and a long drive with my toddler to have my bike serviced by Sierra E-Bike because that is where it was originally purchased. I was hesitant to even walk in because it was so close to their closing time and I had my kid with me, but I was welcomed in with a warm attitude by a team member that had a wealth of knowledge in this market. It was so refreshing to be helped by someone that takes pride in what they do!! When i picked it up after being serviced it looked brand new and all concerns or comments about the status of my bike have now been resolved. Bottom line, these guys took care of me. I would recommend them to anyone looking for an E-Bike.
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Quality people selling and servicing quality ebikes
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