SIERRA EBIKE Googleplus-24

   203 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
5305039000
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Recent Reviews:


They are amazing. They sell, repair and stand by the word!!

prompt reply to our interest in the E-tricycle, communication about shipping, options, etc

Best part is they service what they sell! There are a lot of choices out there for e bikes ,...however a lot are not represented well in the states. If you have an issue it can be a challenge or impossible to get it resolved. Sierra E Bike is there to help and service what they sell.

Great personalized service

Very friendly and knowledgeable staff. Wide range of products.

Everyone very friendly, knowledgeable, and helpful!

Always there to help and answerer questions

The whole thing was just great I'm walking there to look at bikes before I know it I'm buying one because of their brake credit line

Nobody has customer service like Sierra Ebike. I didn't buy a less expensive Rad because I needed the customer service and Dion and his crew are always ready to help.

Friendly knowledgeable service. Always friendly.

Very friendly, knowledgeable and accommodating folks. Their inventory of bikes and accessories is amazing which makes them a one-stop shop!

Everything!

Max and Mike are so helpful and informative. I like that you have ebikes to see/ride in your shop. I am comfortable knowing your store can service what I buy.

Dion and Max were extremely patient in helping us get the right EBikes for us.

Sierra Ebike has the best selection of bikes, parts, and customer service around. My husband and I were looking for a ebike and did a lot of research. We noticed we would have to pre-order our bike not knowing what we would receive. Even though Sierra Ebike was located more than 2 hours away from our home, we drove to the store and were able to test drive different bikes. Dion, the owner, is very personable and answered all of our questions regarding the types of ebikes in his store. (he had more than 60 different ebikes) He made sure he listened to how we wanted to use the bike and offered recommendations. He also went above and beyond to make sure he had one of our bikes built and ready to go early so we could enjoy it. Max and Mike were also very helpful. They made sure we were comfortable in the store and explained everything to us. Without the help of Dion, Max, and Mike, I don't think I would have invested in 2 ebikes when we only went to test out the 1 type. Now my husband and I both have an Ebike and we can ride together. I highly recommend Sierra eBike as the staff is highly knowledgable , they care about their customers, they have a service and parts department, and once you purchase from them, you have a lifelong friendship as you are dealing with a small family business. I'm so glad I found Sierra Ebike !

All was good

Great service

Attention to customer. Detailed instructions. Friendly staff. Product availability

Excellent Customer service, knowledgeable staff and just overall pleasurable staff. Bought 2 EBikes and very excited to hit the road.

I was very pleased with my recent service. Both on the phone, when I initially called to make an appointment, and when he worked on my bike, the technician gave exceptional service. When I got the bike back, it was in great shape - clean and neatly done. Your technician is a superior employee.