724 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
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Recent Reviews:

Very responsive, knowledgeable, quality products

just new to your customer service people were helpful i am not to good at registering on a computer

I love your customer service! Everyone is so friendly and helpful. I think your prices are reasonable and I felt very well taken care of. Thank you! Liz Colburn

The staff was very helpful and worked very hard to get me the parts I needed to complete my project.

First off, Espin didn't have any bike chargers in stock but these guys did, which is great. More than just "good" customer service. This was great customer service with easy communication. Andrew(?) was friendly and easy to get a hold of, returned my calls. I was very happy with it. Customer service is extremely difficult to find these days but I was not disappointed at all. Great job. BTW, I am Prepper Princess on youtube so I might throw a shout out in the future.

As alway Sierra ebike has been there to help me! I now live in Hawaii—I get parts, batteries and tech help at just a phone call away😃🤙. Andrew and Julian are the best! Mahalo Nui Loa Steve Wilson Kailua Kona Hawaii

Took your time to make sure the bike was the right fit for me.

Very knowledgeable and friendly.

Prompt response. Promotion pricing and amenities. Bison Pro looks to be one of the best although does arrive until Mid March.

Being new to e-bikes, great to have knowledgabe staff and assurance any questions will be answered. Service and prices are good value.

I like the selection of bikes and the knowledge that, if my bike ever needs service, I can get it fixed. Good customer service!

Having had a rather negative experience from a bike shop in Auburn, my appreciation of the quality of the ebike and the followup service has grown multifold. Really am grateful for the bike, it fits my needs perfectly. Would recommend your shop without hesitation.

The team at Sierra E-Bike was very helpful and professional. I love my new E-Bike!!!

Always friendly and knowledgeable about their products

Andrew was great! Made a good deal on an excellent bike for me!'

I like the excellent service I receive

The staff are knowledgable about their e-bikes. Every question was answered promptly. Free shipping was included in the sale of the e-bike. They called to make sure the e-bike was delivered on time and not damaged. Follow up assembly questions were answered. An overall great experience during the purchase.

Great people, service, and support!

Andrew was a great sales rep. He asked all the right questions to help him with finding the right bike for me.i needed a sole transportation kind of bike I ended up with the espin manta and a few accessories Andrew new his stuff and I'm very happy with what I got and of course I got the protection plan. Thanks again

Everything, your helpful information your products and and personal attention