Great customer service! Quality of products are good. Knowledgeable, helpful, friendly staff listen to the clients needs and wants. Works diligently to ensure purchasing of products is feasible within the customer’s budget.
I spent time texting and on the phone with Andrew, who was very helpful answering my questions. I purchased a bike without ever having been to your store. I'll let you know what I think once I've seen the story and picked up my bike.
Wife and Family bought E-Bike here a couple of years ago as a present for me, It was the only one of several shops, including the Auburn area, that took the time to patiently go over everything with my wife, even though she was not sure of buying anything, They gave her personal service and attention, and then, after she bought the bike and brought me here to have it personally fitted for me, I received the same level of care. Everybody is always friendly, makes sure they give attention to detail and they always do a great job, Just recently, the bike rack I bought from them had a part recall, and they offered the recall part replacement free,
It's a tad farther for me to go than I would like, but you can't beat care, service and attention you get there at Sierra E-Bike
Very knowledgeable and willing to take the time to educate their customers. They really listened to what we were looking for in an ebike and helped us make a decision that we're very happy with. Also, it's good to work with and support a local business.
Julian listen to me when I told him what type of E bike I wanted and what I would be using it for. He recommended and compared different bikes to
helped me find the perfect bike for my needs. Everyone is very knowledgeable and friendly at Sierra E-Bikes and they have a great selection of bikes and accessories to choose from. I highly recommend Sierra E-Bikes if you are interested in getting an e-bike