The staff at Sierra E-bike are very knowledgeable about their e-bikes and were able to explain the options that best fit my needs. They are customer focused and understand what I was looking for in an e-bike.
They were friendly and helpful and found the right bike for me.
I would recommend Sierra E-bike to anyone looking to learn more about and purchase an e-bike.
I was a little hesitant at first because somebody was they’re talking bad about your store. Once I started talking to our sales person and was reassured, I was happy to talk about the bike and take a test drive. We really didn’t have any intention on buying a bike that day, but I was very happy with the product and ended up buying the bike. I love the fact that I was worked with to get the price I was comfortable with. Yes I would recommend the shop as a good place to purchase your bike or get help with your current bike.
I hit 5,000 miles on my e-bike and needed brakes and other adjustments, so as always I took my bike to Sierra E-bikes. Dion and his crew took excellent care, as always. I also had an opportunity to check out what's new. Dion has a huge collection of the best bikes on the market. If you are in the market for an e-bike, you wont find any better products or service than Sierra E-bikes!
Great experience, looked at bikes a few times before I bought. Each time I had questions, and they had answers. Pretty confident I purchased the exact right bike.
We like the variety and quality of all the products they offer and the fact that we could test ride them was awesome! The service is excellent! Everyone is extremely helpful and go above and beyond to help you learn about each type of electric bike so you can chose the one that works best for you. Knowing that they stand behind their products and provide service and maintenance is very important to us.
I have two Espin Nesta's. Purchased used around 400 total miles,They were originally purchased, from Searra bike. I had poor rear brake performance , Call searra ebike and they helped me with how to and were to get parts and service. They were very helpful and freindlyto help me, No Bike shops in Ketchikan Alaske , Thank You SEARRA Ebike for your Help and knowledge on Bike Sales and service these E Bike's put the fun back in bike riding THANK YOU