Outstanding personal and professional service. Best e-bike shop that I've ever experienced. I recommend Sierra e-bikes for everyone. Thank you all again for the outstanding service that you provided and I received
Max and Brad are patient, informative, honest and attentive. We ordered my bike this week, after I came back 3 or 4 times with questions, test rides, and hesitation before making this investment. A side seat will be added for my dog. If all goes well, a picture and another outstanding review will be forthcoming.
Diane Harris
Lake Wildwood
I recently purchased a Troxus Trax E-bike for my wife from Sierra E-bike, and the experience was nothing short of exceptional! From start to finish, their customer service was top-notch. The staff was knowledgeable, friendly, and genuinely invested in helping me find the right bike. They took the time to answer all my questions and made sure I felt confident in my purchase.
The Troxus Trax E-bike has been a fantastic choice—it’s reliable, powerful, and my wife absolutely loves it! And the best part? The price was very reasonable for a local shop. I truly appreciate supporting a business that values its customers and offers quality products. If you’re looking for an e-bike, Sierra E-bike should be your first stop!
The salesman, Max was incredibly knowledgeable and patient with me. I was very happy with my experience and was not disappointed by all the hype that I've heard from others about the shop. 10/10 definitely recommend.
Everyone we have come in contact with has been friendly and informative.
It took me a year to decide on a bike and nobody ever showed impatience and I love the bike I finally chose!
After I fell off my bike you checked it over carefully and fixed everything. Your mechanic is a great person, and Max(?) was willing to stay late on Friday for us to pick our bikes up. He even helped us load them and showed us how to secure them properly. And yes we took pictures!
I've already recommended you many times!
Service is nice and competent, works with me to solve any issues with my e-bike I bought from them. I would give a 10, but the location is out of the way for me.