SIERRA E-BIKE SUPERSTORE Googlemaps

   936 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
5305039000
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Recent Reviews:


I was a little hesitant at first because somebody was they’re talking bad about your store. Once I started talking to our sales person and was reassured, I was happy to talk about the bike and take a test drive. We really didn’t have any intention on buying a bike that day, but I was very happy with the product and ended up buying the bike. I love the fact that I was worked with to get the price I was comfortable with. Yes I would recommend the shop as a good place to purchase your bike or get help with your current bike.
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The E Bikes are well made and the team brings valuable experience supporting a purchase decision based on lived knowledge.
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nice
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The servicing of our two bikes was conducted in a quickly. Brought in on a Wednesday morning and they were ready by the next evening.
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Very knowledgeable about the products! Promptly returned my call when confirming a product inquiry.
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Clear communication, very thorough, good selection of bikes and accessories.
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Great customer service. The owner is a rockstar! He helped my grandson find the perfect EBIKE for his needs, skill and budget.
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I hit 5,000 miles on my e-bike and needed brakes and other adjustments, so as always I took my bike to Sierra E-bikes. Dion and his crew took excellent care, as always. I also had an opportunity to check out what's new. Dion has a huge collection of the best bikes on the market. If you are in the market for an e-bike, you wont find any better products or service than Sierra E-bikes!
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Great experience, looked at bikes a few times before I bought. Each time I had questions, and they had answers. Pretty confident I purchased the exact right bike.
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We like the variety and quality of all the products they offer and the fact that we could test ride them was awesome! The service is excellent! Everyone is extremely helpful and go above and beyond to help you learn about each type of electric bike so you can chose the one that works best for you. Knowing that they stand behind their products and provide service and maintenance is very important to us.
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Always very helpful, and they know me when I come in.
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Dion & his crew are very knowledgeable & courteous & helpful! I highly recommend them!
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Prompt service!
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I have two Espin Nesta's. Purchased used around 400 total miles,They were originally purchased, from Searra bike. I had poor rear brake performance , Call searra ebike and they helped me with how to and were to get parts and service. They were very helpful and freindlyto help me, No Bike shops in Ketchikan Alaske , Thank You SEARRA Ebike for your Help and knowledge on Bike Sales and service these E Bike's put the fun back in bike riding THANK YOU
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Always good service and available
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Because my E-Bike was built with great quality parts and runs great and will always be returning customer. Sincerely Eric Quintero
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Very knowledgeable and helpful staff
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I don't know where to start. Even before meeting in person, Dion was extremely kind and polite to me and understanding of my needs. When I dropped my daughter's bike off, he explained my options and what they would do. I wasn't in a hurry to get it done but they completed the tire repair pretty fast. They also cleaned the bike up for her. She was very happy, I was very happy and I would shout it from the roof tops that Sierra E-Bike is THE place to take your bike for repairs, or better yet, to purchase your own E-Bike. As he told me, they repair anything with pedals. Thank you guys for being so awesome.
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Selection of bicycles and accessories.is very excellent the employees are very well informed
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The friendly and knowledgeable crew have helped us not only purchase two e-bikes but also helped with an urgent warranty claim, resolving it quickly and assuring they would go to bat on our behalf. I’d highly recommend their shop to anyone considering an ebike or who already own an ebike!
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