SIERRA E-BIKE SUPERSTORE Googlemaps

   886 Reviews
11282 Pleasant Valley Road
Penn Valley, CA 95946
5305039000
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Recent Reviews:


Max was so nice and let us try different bikes. He made us a nice deal and we love the bikes.
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Customer service
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Very helpful and attentive
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They are very good at what they do fixing electric bikes. I've bought several bikes from them and I'm very satisfied!
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You sincerely want to provide good service to your customers, of which I am one. You honor your customers, of which I am one. You want us to go out the door satisfied.
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Outstanding personal and professional service. Best e-bike shop that I've ever experienced. I recommend Sierra e-bikes for everyone. Thank you all again for the outstanding service that you provided and I received
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Max and Brad are patient, informative, honest and attentive. We ordered my bike this week, after I came back 3 or 4 times with questions, test rides, and hesitation before making this investment. A side seat will be added for my dog. If all goes well, a picture and another outstanding review will be forthcoming. Diane Harris Lake Wildwood
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Representative was very cordial and knowledgeable of the product that I was search for can you call me back as soon as possible thank you
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You take the time to explain options and service prices are reasonable.
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Max and Brad are always so helpful and full of knowledge !
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Great service, accomadating, friendly, easy to work with.
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Great shop and showroom..Very laid back..Guys are all cool.. The work was done quick, fair price and correctly....Nuff said...
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Great customer service and friendly staff
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I recently purchased a Troxus Trax E-bike for my wife from Sierra E-bike, and the experience was nothing short of exceptional! From start to finish, their customer service was top-notch. The staff was knowledgeable, friendly, and genuinely invested in helping me find the right bike. They took the time to answer all my questions and made sure I felt confident in my purchase. The Troxus Trax E-bike has been a fantastic choice—it’s reliable, powerful, and my wife absolutely loves it! And the best part? The price was very reasonable for a local shop. I truly appreciate supporting a business that values its customers and offers quality products. If you’re looking for an e-bike, Sierra E-bike should be your first stop!
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Great information and knowledge from Max and Brad.
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The salesman, Max was incredibly knowledgeable and patient with me. I was very happy with my experience and was not disappointed by all the hype that I've heard from others about the shop. 10/10 definitely recommend.
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Max is great. The mechanic is great.
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Everyone we have come in contact with has been friendly and informative. It took me a year to decide on a bike and nobody ever showed impatience and I love the bike I finally chose! After I fell off my bike you checked it over carefully and fixed everything. Your mechanic is a great person, and Max(?) was willing to stay late on Friday for us to pick our bikes up. He even helped us load them and showed us how to secure them properly. And yes we took pictures! I've already recommended you many times!
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Very knowledgeable.
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We appreciate the way these guys took care of us AFTER we bought our bikes. Great service! David P. Penn Valley.
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